Administration Officer - Service

We are looking for an enthusiastic individual to fill a full-time permanent position as an Administration Officer in our Service Department at our Echuca Dealership which services, repairs and maintains a large range of industry leading John Deere equipment. Full training will be provided.

Administration Officer - Service

We are looking for an enthusiastic individual to fill a full-time permanent position as an Administration Officer in our Service Department at our Echuca Dealership which services, repairs and maintains a large range of industry leading John Deere equipment. Full training will be provided.

About Us

Haeusler’s Group is a family-owned company with five locations from Mildura to Shepparton. We are well-established industry leaders in agricultural products and believe our customers deserve a partnership that helps their business succeed.

The Role

You will be responsible for performing a range of tasks including, but not limited to:

• Repair Order creation and closure.
• Process customer invoices.
• Process warranties (including shortage claims and damages).
• Answering telephone enquiries and greeting customers and visitors in a warm and friendly manner.
• Ensure office area is kept neat and tidy at all times.
• Maintain tracking of staff movements in and out of the workshop.
• Attend to filing.
• Management of staff attendance sheets and processing timecards for the workshop.
• Data entry as required.
• Provide assistance to Service Manager as required.
• Perform any other clerical and administrative duties as required.

To be successful you will need

• Current and valid driver’s license.
• Reliable and punctual.
• Self-motivated, organised with attention to detail and ability to work within a team or independently.
• Strong customer service focus and work ethic.
• Ability to meet deadlines.
• Excellent oral and written communication skills.
• Sound computer skills.
• Well presented.

Preferred

• Previous experience in a similar role

What we’ll provide you

• Above award pay rates
• Salary Packaging
• Allowances (additional to base salary)
• Ongoing training and support
• Uniform and Personal Protective Equipment
• Multi-site organisation with room to move or transfer
• Friendly welcoming team environment
• Company health and wellbeing program
• Employee Assistance Program

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