Shop assistant

About the role
We are seeking a Shop Assistant to join the team at Bottlemart Thirlmere. This is a casual position based in Thirlmere, NSW 2572. As a Shop Assistant, you will be the face of our store, providing excellent customer service and ensuring our shelves are well-stocked and our store is maintained to the highest standards. This role is essential to creating a welcoming shopping environment and supporting our customers with their retail needs.

Key responsibilities

• Providing friendly, efficient and professional customer service to all shoppers
• Assisting customers in locating products and answering questions about merchandise
• Operating the point-of-sale system and processing transactions accurately
• Restocking shelves and maintaining product displays in an organised and visually appealing manner
• Maintaining cleanliness and tidiness throughout the store, including floors, shelves and customer areas
• Checking stock levels and reporting inventory concerns to management
• Handling customer enquiries and complaints with professionalism and courtesy
• Following health and safety guidelines and company policies at all times

What we're looking for

• Strong communication and interpersonal skills with the ability to interact positively with customers and colleagues
• Reliability and punctuality, with the flexibility to work casual hours as required
• Physical ability to stand for extended periods and lift moderately heavy items
• Basic numeracy skills and comfort with point-of-sale systems
• A keen eye for detail and commitment to maintaining store standards
• Ability to work independently and as part of a team
• A positive attitude and willingness to learn

What we offer
Bottlemart Thirlmere is committed to providing our employees with a supportive and friendly work environment. As a casual employee, you will benefit from flexible scheduling that works around your lifestyle. We offer competitive rates of pay and the opportunity to be part of a dynamic retail team. We value our staff and are committed to creating a workplace where everyone feels respected and appreciated.

About us
Bottlemart Thirlmere is a leading independent retail store in the Thirlmere community. We are dedicated to providing our customers with quality products, excellent service and a welcoming shopping experience. Our team is committed to being a valued part of the local community and maintaining the highest standards of customer care.

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