Service and Warranty Administrator

Job Description

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Mirrastone is a leader in building residential homes. Our vision is deliberately simple: ‘To be the home builder most known for changing consumer views on home building in Victoria.

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Our group consists of a range of different brands which cater to different markets, this includes Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho living, Marque just to name a few.

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We’re seeking an experienced Service & Warranty Administrator with a background in volume home building and strong people skills.

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THE ROLE :

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• Manage the workflow of a portfolio of jobs.
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• Provide customers with updates in a timely manner.
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• Scheduling trades and services to resolve any issues.
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• Liaise with relevant stakeholders including customers, suppliers, and trades.
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• Support and assist Service and Warranty Supervisors and Technicians.
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• Provide quality customer experience & focus on delivering outcomes.
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QUALIFICATIONS, EXPERIENCE, ATTRIBUTES

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• Knowledge of VBA guidelines and construction process
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• Well-rounded skillset
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• Ability to work autonomously as well as in a team environment
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• CERT IV in building and construction highly regarded
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BENEFITS

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• Great team environment
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• Supportive leader
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• A growing building company with a huge pipeline of work
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• Our company events are second to none
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• Opportunities to grow within the organisation
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So, if you are currently in a role where there is uncertainty, little room for growth and development, you need to be talking to us.

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Apply today!!!

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Please note: You must have unlimited Australian work rights to be considered for this role; as well as being able to interview in person.

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To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves.

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