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Assistant Practice Manager | Bondifor health group • Sydney, New South Wales, AU
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Assistant Practice Manager | Bondi

Assistant Practice Manager | Bondi

for health group • Sydney, New South Wales, AU
1 day ago
Job description

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Full time Assistant Practice Manager to join our amazing team in Bondi, supporting the Practice Manager in the opening of a brand new EVOCA clinic. Additionally, you will assist with the day-day general operations of running a busy multi-disciplinary medical centre.Reporting directly to the Practice Manager, you will manage a busy front desk EVOCA reception area and ensure quality patient care whilst supporting out team of GP’s. Thisrole offers a fantastic chance to grow your career while shaping the future of a growing network of Medical Centres. If you are a motivatedindividual andpassionate about operational excellence and team development, we certainly want to hear from you!

What's in it for You

  • Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice
  • Everyday savings on groceries, retail, utilities and more through the Flare benefits platform
  • Salary packaging options including novated leases for vehicles with running costs included
  • Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide
  • 20% discount on dental services for employees and their families
  • Discounted Medibank private health insurance (hospital & extras cover)

Key Responsibilities

As a vital first point of contact for our Medical Centreteam, you will playa central rolein delivering exceptional service and ensuring smooth day-to-day operations. Your responsibilities will include:

  • Create a Patient-First Culture: Foster exceptional customer service that puts patients at the heart of everything we do.
  • Championingadministrative functions, such as filing, data entry, andassistingthe Practice Manager with a variety of operational tasks as needed.
  • Champion Operational Excellence:Identifychallenges and lead continuous improvement initiatives that elevate clinic performance and patient outcomes.
  • Lead & Develop Talent:Support the Practice Manager in drivingonboarding, and ongoing training, building a skilled, motivated team ready to deliver their best.
  • Accountability forOpening and closingofthe Centre, ensuring all procedures are followed for a safe and efficient start and end to each day.
  • Building andmaintainingpositive professional relationshipswith patients, medical staff, and fellow team members, contributing to a collaborative and respectful workplace culture.
  • Ensuring compliancewith all organisational policies, procedures, and health regulations, upholding the highest standards of care and confidentiality.
  • Performing general reception duties, includingmaintaininga clean and organised front desk, and ensuring a professional and supportive environment for all visitors.

Our Ideal Candidate

We’re looking for a motivated and people-focused individual who thrives in a busy environment. Your experience, professionalism, and supportive leadership style will help shape a positive workplace culture and ensure the success of the centre.

  • Previousteam leadership experience within a customer service role is desired.
  • Ability to work well under pressure and prioritise competing workloads.
  • Excellent written and verbal communication skills.
  • Proficient computer skills. (Exposure toPracsoftand MedTech isadvantageous)
  • Strong organisational and time management skills
  • A passion for people and a personable approach
  • Conflict resolution and problem-solving skills

Why Choose Us

By becoming a part of our accomplished team, you'll access:

  • A dynamic work environment rooted in purpose and values.
  • Ample training, development opportunities, and internal growth pathways.
  • The chance to make your mark in a company dedicated to fostering Australia's well-being.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).

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Assistant Practice Manager | Bondi • Sydney, New South Wales, AU