Hype DC Sales Assistant - Broadway

Job Description

The Role\n

We're looking for a passionate and energetic Casual Sales Assistant to join our team.

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If you live and breathe sneakers, streetwear and great customer service, this is an opportunity to work alongside a team that shares your passion. You'll be part of a fast-paced retail environment where no two days are the same, helping customers find the right products while keeping the store running at its best.

Benefits & Culture\n

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• Staff discounts across our range of premium sneaker and streetwear brands
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• Access to employee benefits and wellness programs
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• Work alongside passionate sneakerheads and streetwear enthusiasts
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• Ongoing training, development and support
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• Opportunities to grow and progress within the business
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• Be part of a fun, energetic and team-focused retail environment
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• Work with premium products and some of the biggest names in sneaker culture
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The Role & Responsibilities\n

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• Deliver exceptional customer service and create an unforgettable in-store experience
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• Build genuine connections with customers and understand their needs
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• Work collaboratively as part of a team to achieve sales and KPI targets
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• Maintain strong product knowledge across sneakers, apparel and streetwear
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• Process and organise incoming stock and assist with stock replenishment
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• Pick and pack online Click & Collect and dispatch orders
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• Assist with day-to-day store operations, including housekeeping, visual merchandising and cleaning
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• Maintain a high standard of presentation across the store
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• Contribute to a positive, energetic and customer-focused team environment
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• Bring a CAN-DO attitude and always look for opportunities to deliver great results
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To Be Successful, You Will Bring\n

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• Previous retail or customer service experience is preferred, but not essential
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• A genuine passion for sneakers, streetwear and contemporary fashion
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• A commitment to delivering exceptional customer service
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• Excellent communication and interpersonal skills
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• The ability to work confidently in a fast-paced and energetic environment
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• A team-first attitude and willingness to support your colleagues
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• Self-motivation and a desire to meet and exceed sales targets and KPIs
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• The ability to listen, learn and use feedback constructivelyReliability, punctuality and a positive attitude
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• Flexibility to work across weekdays, weekends and peak trading periods
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Why Join Us?\n

This is more than just a retail role - it's an opportunity to be part of a team that shares your passion for sneakers and streetwear. If you're enthusiastic, driven and love connecting with people, we want to hear from you!

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