Retail Banking Expert - Compliance

Job Description

About the job

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Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

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Position: Retail Banking AI Specialist
Type: Contract
Compensation: $45–$65/hour
Location: Remote

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Role Responsibilities

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• Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication.
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• Create realistic scenarios based on retail banking workflows such as mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory examinations.
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• Annotate, label, and validate data across retail banking use cases like credit decisioning, KYC/AML procedures , and customer dispute resolution.
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• Provide structured feedback on AI accuracy in areas such as banking regulations (Reg Z , Reg E , TILA , RESPA , BSA/AML ), product terms, and industry-specific terminology.
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• Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI.
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Qualifications

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Must-Have

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• 3+ years of professional experience at a commercial bank, credit union, or retail banking institution.
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• Background in one or more areas such as branch operations and management, consumer or mortgage lending, deposit operations and treasury services, compliance, risk, or audit (BSA/AML , CRA , fair lending), relationship management, or private banking.
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• Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks.
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• Clear written communication and attention to detail.
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Preferred

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• NMLS registration or banking certifications.
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Application Process (Takes 20–30 mins to complete)

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• Upload resume
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• AI interview based on your resume
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• Submit form
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Resources & Support

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• For details about the interview process and platform information, please check:
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• For any help or support, reach out to:
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PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.