Job Description
Company Description \n
Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.
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Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
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The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.
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Hospitality is a work of heart ,
Join us and become a Heartist ®.
Job Description \n
We are looking for a proactive and committed Assistant Food & Beverage Manager to join our team. In this role you oversee the seamless and efficient management of the Cliveden Bar & Dining & assisting with Sanctum HQ (Melbourne’s ultimate members’ club for exclusive experiences) while consistently delivering exceptional guest satisfaction.
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You're responsibilities will include (but will not be limited to):
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- You will form part of the Food & Beverage management team providing ongoing support, training and development to team members. \n
- Work closely with the Director of Food & Beverage to support revenue initiatives and maintain cost controls. \n
- Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture. \n
- Prepare, manage and assist in facilitating event operational requirements. \n
- Prepare and manage team members for a smooth operation. \n
- Ensure rosters have adequate number of team members for future events. \n
- Effectively handle guest feedback and provide a prompt positive outcome. \n
Qualifications \n
Our ideal candidate will hold the below (but not limited to):
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- 2+ years’ experience within the Food & Beverage. \n
- Sound understanding of emerging trends in the industry, with an innovative mindset. \n
- Strong focus and passion for hotel, food and beverage operations, and guest satisfaction. \n
- Ability to excel within a busy operation and be able to multitask with a warm friendly approach \n
- Ability to work flexibility (including nights, weekends, public holidays). \n
- Possession of impeccable attention to detail and time management skills. \n
- Ability to work independently and lead a team to deliver successful operations. \n
- Flexible and able to embrace and respond effectively to change. \n
- Must hold a valid RSA. \n
Additional Information \n
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Valuable Savings and Perks : Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.
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Global Accor Privileges : Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.
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Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.
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