Retail Sales Associate (Future Store Manager Pathway) - Melbourne

Job Description

Description \n
Join Moomoo as a Retail Store Associate \n

Ready to change the way Australians invest? At Moomoo, you’re not just joining a leading global investment platform; you’re becoming part of a lively, purpose-driven team that believes smarter investing should be accessible to all. With more than 27 million users worldwide and a strong local presence, we’re shaking up wealth-tech—and we want you on our journey!

What You’ll Do \n

Moomoo is seeking an energetic and customer-focused Retail Sales Associate / Store Manager Trainee to join our growing offline retail team in Melbourne .

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This role plays a key part in expanding moomoo's brand presence through our retail stores and long-term shopping centre pop-up activations. You will engage directly with prospective clients, promote financial literacy and investing, and deliver an exceptional customer experience.

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For high-performing individuals who demonstrate strong leadership potential, there will be opportunities to progress into a Store Manager position as our retail network continues to expand.

Your Day-to-Day: \n

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• Ground Sales & Client Acquisition: Actively engage in ground sales activities within the local community, proactively approaching potential clients to expand offline customer base.
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• Investment Consultation: Provide professional investment consultation to walk-in clients and facilitate seamless account opening processes.
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• Relationship Management: Build and maintain strong client relationships to increase engagement, activity, and long-term retention.
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• Store Operations: Assist in daily store operations including inventory management, product display, and staff scheduling.
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• Community Engagement: Participate in local community events to enhance brand presence and establish moomoo as a trusted local partner.
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• Pop-up Store Management: Manage daily operations of mall pop-up stores, including venue setup, materials management, and event execution.
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• Promotional Coordination: Coordinate with mall promotional calendars and flexibly adjust sales strategies and marketing plans accordingly.
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Requirements \n
About You \n

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• Investment Passion: Active investor with genuine interest in financial markets and continuous learning mindset.
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• Proactive Personality: Outgoing and proactive with strong social drive; willing to actively approach strangers and quickly build trust.
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• Service Excellence: Strong service orientation with patience and attention to detail; prioritizes customer experience.
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• Resilience: High resilience to pressure and rejection; maintains positive mindset under sales pressure.
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• Integrity: High ethical standards essential for financial services; trustworthy and reliable.
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• Bilingual Proficiency: Fluent in both English and Chinese to serve Australia's multicultural customer base.
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• Adaptability: Ability to quickly adapt to short-term/temporary mall pop-up environments with flexibility for venue transitions.
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• Event Execution: Prior experience in offline event planning or execution preferred.
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Preferred Qualifications \n

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• Previous retail or store sales experience.
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• Team management or training experience.
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• Active Moomoo user.
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• Familiar with local community resources.
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• Experience in pop-up store or temporary retail space operations.
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• Familiar with mall partnership processes and promotional calendar planning.
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Benefits \n
Perks & Benefits \n

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• Growth: Work for a leader in digital brokerage, with unlimited career opportunities
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• Competitive rewards: Market-driven salary and performance bonuses that reflect your impact
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• Coverage: Comprehensive insurance for you and your family
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• Culture: A fun, diverse workplace with frequent team events and celebrations
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• Surprises in store: More benefits revealed as you progress through the hiring process!
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