Back Office Officer (On-Boarding)

Job Description

{\"description\": \"We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.\n
Responsibilities: \n
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• Review and verify client identification documents in line with KYC and AML regulations.
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• Ensure all required forms are completed correctly and that client information is accurate and compliant with applicable legal and regulatory standards.
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• Oversee the end-to-end onboarding process for new clients, ensuring timely and efficient account activation.
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• Collaborate with the compliance team to identify and escalate any risks or inconsistencies found in client documentation.
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• Assist clients in completing onboarding requirements, providing guidance and support where needed.
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• Accurately input and update client information in the CRM and other internal systems.
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• Maintain up-to-date and accurate client records, ensuring data integrity and confidentiality at all times.
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• Generate regular reports on onboarding progress, client issues, and compliance concerns for management review.
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• Maintain comprehensive and organized documentation of client communications and onboarding activities, ensuring readiness for audits or regulatory reviews.
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Requirements: \n
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• Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus
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• Business level proficiency in English (equivalent to B2 or above in CEFR).
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• Attention to detail and ability to multitask.
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• Ability to work in a team in a very dynamic environment.
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• Critical thinking and problem-Solving skills.
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What Will You Get in Return? \n
\n• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.\n
\n• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid\n
\n• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.\n
\n• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.\n
\n• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we've got your back. Plus, location-specific benefits and perks!\n
\n• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!\n
\n• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.\n
\nBe a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.\", \"salary_raw\": \"Row(double=None, string=None)\"}