Scheduling, Customer Service and Showroom Sales

Scheduling, Customer Service and Showroom Sales

Join our Admin Team helping our installations and service departments.

You will be responsible for several key tasks that keep our operations running smoothly, including coordinating the schedules of blind installers, assisting showroom visitors, and maintaining customer service standards in a dynamic office environment.

Key responsibilities

Book, coordinate and manage the schedules of blind installers to ensure timely and efficient installations

Handle incoming service calls from customers with existing installations, providing assistance and scheduling service appointments as needed

Support the Service Manager with various administrative tasks to optimise service operations

Generate and send purchase orders to suppliers, ensuring a seamless supply chain

Establish and maintain positive relationships with suppliers, ensuring timely deliveries and resolving supply-related issues

Serve customers in the showroom, converting inquiries into leads or on-site sales

About you

Strong organisational skills and attention to detail

Excellent phone mannerism

Excellent communication and customer service skills

Proficiency in Microsoft Office

Ability to work independently and as part of a team

Prior experience in a similar administrative role is a plus, but not essential

Punctual and reliable

Some Basic Details:

Full-Time Role

Monday, Tuesday, Thursday and Friday 9 am - 5 pm.

Wednesday 8.30 am - 5 pm.

Office located at 1 Olive Street, Clayton.

Half-hour lunch breaks, plus morning and afternoon tea.

Largely set times for breaks, but sometimes swapped with colleagues to accommodate serving customers.

About us

A1 Blinds is one of Melbourne's oldest retail manufacturers of blinds and awnings. We have become the largest retailer of Canvas Sun Blinds in Melbourne and offer an extensive range of products to suit most applications. We are a dedicated team of professionals committed to enhancing homes, schools and businesses with beautiful blinds and exceptional service.

If you do not want to enjoy face-to-face serving and talking with customers on the phone, we do not recommend applying for this role.

Competitive salary ($29-31 per hour, negotiable based on previous experience)

• Full training
• Discounted Blinds for Family & Friends
• A supportive and collaborative work environment

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