Disability Services Team Leader

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About the role

Emintell Healthcare is a growing NDIS provider, and we are currently seeking a Team Leader to support our participants, staff, and management team.

In this role, you will act as a key link between management and support workers to ensure the delivery of high-quality, compliant, and consistent care. This position combines hands-on support with leadership and coordination responsibilities to improve participant outcomes and team performance. You will play a vital role in shaping our organisation’s growth while ensuring strong communication and service delivery across the team.

What you’ll be doing

• Manage and lead a team of disability support workers, providing guidance, mentorship and performance feedback to ensure exceptional client outcomes
• Develop and implement effective strategies to coordinate and oversee the delivery of individualised support plans
• Foster a positive, collaborative team culture and promote continuous learning and development
• Ensure compliance with all relevant legislation, policies and procedures within the disability services sector
• Engage with clients, their families and stakeholders to understand and address their unique needs and preferences
• Monitor and evaluate service delivery, identifying areas for improvement and implementing effective solutions
• Contribute to the continuous improvement of the organisation’s disability services offerings

What we’re looking for

• Minimum 3 years’ experience in leadership role within the disability services or community care sector
• Demonstrated expertise in managing and developing high-performing teams
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, families and stakeholders
• Strong problem-solving and decision-making skills, with a solutions-focused approach
• Thorough understanding of the NDIS and relevant legislation, policies and best practices in the disability services industry
• Tertiary qualification in a relevant field, such as disability studies, social work or community services
• Commitment to the principles of person-centred care and a passion for supporting individuals with disabilities

What we offer

At Emintell Health Care, we are dedicated to creating a supportive, inclusive and empowering work environment for our employees. As the Disability Services Team Leader, you can expect:

• Competitive salary above award rate
• Ongoing professional development opportunities and training
• Flexible work arrangements to support work-life balance
• A collaborative and innovative team culture that values your contributions
• The chance to make a meaningful difference in the lives of individuals with disabilities

About us

Emintell Health Care is based in Geraldton Midwest Region; we are committed to empowering individuals with disabilities to live their best lives. With a strong focus on person-centred care and community engagement, we strive to deliver tailored support that enables our clients to achieve their goals and live independently. Join our dedicated team and be a part of our mission to create a more inclusive and accessible community.

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