Adelaide-based Home Loans Customer Experience Specialist

Tiimely is seeking an experienced Customer Service Specialist to join our Customer Hub in Adelaide. You will guide customers through their home loan journey, handle enquiries across phone, chat and email, and own issues from first contact to resolution.

This role emphasizes practical problem solving, empathy and clear communication, with no scripted responses. You will collaborate with internal teams and contribute to continually improving the service experience for customers navigating home

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