Premium Concierge and Guest Experience Leader

Alba Thermal Springs & Spa is seeking a Concierge Supervisor to lead and coordinate the Concierge team, ensuring efficient delivery of hotel services at The Sanctuary. The role provides operational leadership, supports management, and ensures adherence to service standards and procedures.

The successful candidate will have a Diploma or higher in Hospitality Management and demonstrable supervisory experience in luxury guest services, with strong communication and organisational skills.

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