ITSM Implementation BA | ITIL Focus
Talent • Adelaide, AU
22 hours ago
Job type
- Full-time
Job description
Talent is seeking an experienced Technical Business Analyst to support the implementation of a new IT Service Management (ITSM) solution in Adelaide. The role requires close collaboration with ICT teams, business stakeholders and the vendor to map current environments, services and processes and design future ITIL-aligned workflows within the new platform.
The ideal candidate will document current-state and future-state processes, facilitate workshops and communicate clearly with technical teams
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