Leidos Australia is seeking an ITSM Tooling Specialist to join the Geo Spaces Team. You will enable reliable, auditable, ITIL-aligned service delivery within a Defence program, shaping tooling to improve incident, request, problem and change management across multiple environments.
You will design and maintain Jira Service Management workflows, integrate with ServiceNow, collaborate with engineering and business teams, and build dashboards that drive data-driven decisions while ensuring
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ITSM Tooling Specialist — Jira Service Mgmt & ITIL • Canberra, AU