Funeral Director's Assistant

TJ Scott and Son Funeral Directors – Kyneton VIC

T J Scott & Son is a family-owned funeral director caring for families across the Macedon Ranges, Central Victoria and surrounding communities since 1938.

Our team supports one another and takes pride in providing personal care with warmth, dignity and professionalism. We are seeking a dependable, thoughtful person who wants to learn, contribute and build a long-term career in funeral service.

About us

T J Scott & Son is a family-owned funeral director caring for families across the Macedon Ranges, Central Victoria and surrounding communities since 1938.

Our team supports one another and takes pride in providing personal care with warmth, dignity and professionalism. We are seeking a dependable, thoughtful person who wants to learn, contribute and build a long-term career in funeral service.

The person we are looking for

You may already work in funeral service, or you may be considering a new direction. Previous industry experience is welcome, but it is not essential.

We are looking for someone who:

• Listens carefully and treats people with kindness, patience and respect.
• Has a calm and compassionate nature in emotional situations.
• Is organised and flexible, as plans can change in funeral service.
• Is punctual, well presented and dependable.
• Pays attention to detail and understands that small things matter.
• Accepts feedback, asks questions and is willing to learn.
• Remains composed when plans change and knows when to seek assistance.
• Communicates clearly and respects confidentiality.
• Notices what needs doing and willingly helps colleagues.
• Takes pride in practical work, preparation and professional presentation.
• Is physically capable of carrying out the practical requirements of the role, including manual handling.

You will need to be willing to undertake transfers and assist with the care of deceased people, with training and supervision. The role also involves cleaning, preparing vehicles and equipment, administration and working outdoors.

What you will do

You will contribute across the business while learning from experienced funeral directors. Your duties will include:

• Preparing venues, vehicles and equipment for funerals.
• Welcoming and assisting families and funeral attendees.
• Supporting funeral services, viewings and memorial gatherings.
• Assisting with the respectful transfer and care of deceased people.
• Completing accurate records, bookings and funeral documentation.
• Helping with music, audiovisual presentations and other service details.
• Keeping our premises, vehicles and work areas clean and well organised.

As your competence develops, you will take on greater responsibility in family arrangement meetings, funeral coordination and conducting services. Progression will be supported by training, feedback and assessment.

On-call availability and living locally

Participation in our after-hours roster is an essential requirement of this position. The current roster is approximately one week in four and includes overnight call-outs, weekends and public holidays.

When rostered, you must be contactable, fit for duty and available to attend after-hours transfers and other required duties promptly.

You must live locally within practical travelling distance of our on-call reporting location so you can reliably meet the required response time. We will discuss your location and availability during recruitment.

Serving local families is central to our work. We value an interest in the community and a willingness to build trusted connections with the people you serve.

What you will need

• A clean and valid non-provisional Victorian driver’s licence suitable for driving company vehicles.
• Reliable transport arrangements for attending work and on-call duties.
• Sound written communication and computer skills.
• The ability to undertake the role’s practical tasks safely, using training, equipment and team assistance.
• Willingness to complete a police check relevant to the position before appointment.
• Ability to pass a pre-employment medical.
• Full Australian working rights.

We welcome applicants from varied backgrounds and life stages. Experience in customer service, administration, care, hospitality, events or practical service roles may transfer well to this position. Reasonable adjustments can be discussed during recruitment.

What we offer

• A full-time position with an established family business.
• Structured learning and practical guidance from experienced colleagues.
• A pathway towards becoming a Funeral Arranger and Conductor.
• Varied work where preparation, teamwork and personal care make a difference.
• The satisfaction of supporting families in your local community.
• Company-provided uniform.
• Company events throughout the year.

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