Medical Receptionist

Job Description

Are you a highly motivated and enthusiastic individual with a “can-do” attitude? We have an exciting opportunity for you to be a part of our team.

The role is Full‑Time Permanent Position working Monday to Friday with shifts between the core hours of 7:30am – 5:00pm, rotating between Coburg, Craigieburn, Coolaroo & Epping with predominant time to be spent at Coburg location.

Reporting to the Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

About Us

I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state‑of‑the‑art technology, our innovative systems, and our imaging and diagnosis.

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general X‑ray, Nuclear Medicine, and a commitment to exceptional standards of patient care. Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

Role Overview

• As a Medical Receptionist, you will be the first point of contact for our patients. Your responsibilities will include:
• Greeting patients warmly and assisting with check‑in procedures.
• Answering phone calls promptly and handling inquiries professionally.
• Ensuring smooth clinic operations during our business hours.

Key Qualifications

• Clear verbal and written communication skills.
• Exceptional customer service skills.
• Strong organisational abilities to manage appointments and patient flow.
• Flexibility to adapt to changing priorities.
• Ability to multitask effectively in a fast‑paced environment.

Life at I-MED Radiology

• 💰 Competitive remuneration corresponding with experience
• 🤝 Comprehensive induction training and ongoing development
• 🌻 Opportunity for career growth and professional progression
• 👨👧👦 To be part of a fun & dedicated team that celebrates wins and successes
• 🩺 Commitment to your health and well‑being, including access to employee assistance program

Diversity and Inclusion

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.

If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.

Next Steps

If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.

Join our team and make a difference!