Quality and Safety Administrative Officer
Apply now Job no : 504103
Work type : Fixed Term, Permanent
Location : South Brisbane
Categories : Administration, Clinical Coding
About the role
Mater Private Hospital Brisbane has an exciting opportunity for an Administrative Officer, Quality and Safety – SEQ to join our dedicated team. This full-time, 12‑month maximum‑term role supports our ongoing commitment to delivering safe, high‑quality patient care.
Working within Mater’s Quality and Safety team, you’ll play a key role in supporting accreditation processes, managing safety and quality data, and contributing to continuous improvement across Mater’s South East Queensland facilities.
Responsibilities
- Maintain and manage quality and safety data systems across Mater’s South East Queensland hospitals
- Support accreditation activities through accurate document control, version management, and timely coordination of reports and evidence
- Prepare and format reports, meeting papers, and committee documentation to support key governance processes
- Perform secretarial duties for meetings, including scheduling, agenda preparation, and minute‑taking
- Enter and manage data across multiple systems, including Excel, SharePoint, and Word
- Acknowledge and triage email complaints, entering them into the C‑Gov system and forwarding to the appropriate team (training provided)
- Manage the MARS audit system to allocate clinical audits across SEQ hospitals (training provided)
- Collaborate with clinical and operational teams to enhance quality and safety processes and promote continuous improvement
- Provide general administrative and coordination support to the Quality and Safety team
About you
You’ll be an organised and detail‑oriented professional who thrives in a collaborative, fast‑paced environment and takes pride in supporting systems that improve quality, safety, and patient care.
Qualifications
Interest in implementing and maintaining quality management systems and improvement processesExperience in administrative support, ideally within healthcare or a corporate environmentProficiency in Microsoft Excel, Word, SharePoint, and other data management or IT systemsStrong organisational skills with the ability to manage multiple priorities and meet deadlinesExcellent written and verbal communication skills with confidence engaging across all levelsAnalytical and problem‑solving ability with a proactive and self‑motivated approachHigh level of reliability, attention to detail, and commitment to accuracy in documentationPrevious experience supporting meetings, including scheduling, agenda preparation, and minute‑takingTertiary qualification in business administration, health services, or a related field (desirable)Familiarity with accreditation, audit, or quality improvement processes within healthcare (desirable)Full training provided in C‑Gov and MARS audit systems, with a comprehensive orientation to support your transition into the teamBenefits
Increase your take‑home pay with generous salary packaging options, including meal and entertainment benefitsGrow your career with access to industry‑leading training and professional development through Mater EducationWellbeing support through our Employee Assistance Program and on‑site pastoral care teamsAccess a range of health and wellbeing services with a corporate discount on private health insuranceExclusive discounts across dining, retail, travel, accommodation (just to name a few!)Stay active with unlimited access to discounted gyms via the Fitness Passport programConvenient, discounted on‑site parkingEnjoy great food with reduced prices at our campus cafés and coffee spotsJoin Queensland’s Largest and Most Innovative Not‑for‑Profit Healthcare TeamApplications close on Friday 7th November 2025.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities.
#J-18808-Ljbffr