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Quality and Safety Administrative Officer

Quality and Safety Administrative Officer

Mater Health ServicesNone, Australia
5 days ago
Job description

Quality and Safety Administrative Officer

Apply now Job no : 504103

Work type : Fixed Term, Permanent

Location : South Brisbane

Categories : Administration, Clinical Coding

About the role

Mater Private Hospital Brisbane has an exciting opportunity for an Administrative Officer, Quality and Safety – SEQ to join our dedicated team. This full-time, 12‑month maximum‑term role supports our ongoing commitment to delivering safe, high‑quality patient care.

Working within Mater’s Quality and Safety team, you’ll play a key role in supporting accreditation processes, managing safety and quality data, and contributing to continuous improvement across Mater’s South East Queensland facilities.

Responsibilities

  • Maintain and manage quality and safety data systems across Mater’s South East Queensland hospitals
  • Support accreditation activities through accurate document control, version management, and timely coordination of reports and evidence
  • Prepare and format reports, meeting papers, and committee documentation to support key governance processes
  • Perform secretarial duties for meetings, including scheduling, agenda preparation, and minute‑taking
  • Enter and manage data across multiple systems, including Excel, SharePoint, and Word
  • Acknowledge and triage email complaints, entering them into the C‑Gov system and forwarding to the appropriate team (training provided)
  • Manage the MARS audit system to allocate clinical audits across SEQ hospitals (training provided)
  • Collaborate with clinical and operational teams to enhance quality and safety processes and promote continuous improvement
  • Provide general administrative and coordination support to the Quality and Safety team

About you

You’ll be an organised and detail‑oriented professional who thrives in a collaborative, fast‑paced environment and takes pride in supporting systems that improve quality, safety, and patient care.

Qualifications

  • Interest in implementing and maintaining quality management systems and improvement processes
  • Experience in administrative support, ideally within healthcare or a corporate environment
  • Proficiency in Microsoft Excel, Word, SharePoint, and other data management or IT systems
  • Strong organisational skills with the ability to manage multiple priorities and meet deadlines
  • Excellent written and verbal communication skills with confidence engaging across all levels
  • Analytical and problem‑solving ability with a proactive and self‑motivated approach
  • High level of reliability, attention to detail, and commitment to accuracy in documentation
  • Previous experience supporting meetings, including scheduling, agenda preparation, and minute‑taking
  • Tertiary qualification in business administration, health services, or a related field (desirable)
  • Familiarity with accreditation, audit, or quality improvement processes within healthcare (desirable)
  • Full training provided in C‑Gov and MARS audit systems, with a comprehensive orientation to support your transition into the team
  • Benefits

  • Increase your take‑home pay with generous salary packaging options, including meal and entertainment benefits
  • Grow your career with access to industry‑leading training and professional development through Mater Education
  • Wellbeing support through our Employee Assistance Program and on‑site pastoral care teams
  • Access a range of health and wellbeing services with a corporate discount on private health insurance
  • Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
  • Stay active with unlimited access to discounted gyms via the Fitness Passport program
  • Convenient, discounted on‑site parking
  • Enjoy great food with reduced prices at our campus cafés and coffee spots
  • Join Queensland’s Largest and Most Innovative Not‑for‑Profit Healthcare Team
  • Applications close on Friday 7th November 2025.

    Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities.

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