Food & Beverage Supervisor

Job Description

Reporting to the Food & Beverage Manager, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service to our guests. You will be assisting the Food & Beverage operations team with the day-to-day operations in both the restaurant and banquets.

Your duties and responsibilities include but are not limited to :

• Supervise Food and Beverage outlet operations during Breakfast, Lunch and Dinner meal periods;
• Create an energetic and engaging environment where team members and guests can connect over great Food & Beverage;
• Communicate and delegate tasks to the team;
• Manage guest queries in a timely and efficient manner;
• Assist the Food & Beverage Manager with analysing performance, rostering and budgeting;
• Assist Food and Beverage management with training and development of team members.

Qualifications

Passion for customer service;

Additional Information

The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include :