Patient Services Attendant

Join us in making a difference in the lives of cancer patients in our local community in this rewarding role.

Western Haematology & Oncology Clinic (WHOC) was designed with patient involvement. All 14 treatment bays offer patients a relaxing view of Totterdell Park, which links to our wellness through cancer care philosophy.

We offer onsite specialist consulting suites, pathology collection, laboratory, compounding pharmacy, Perth Blood Institute clinical trials unit, and allied health services (including Dietician, Physiotherapy, and Clinical Psychology).

The Role

The Patient Services Assistant works under the direction and supervision of the Clinical Nurse Manager to provide a high standard of clinical and patient support services, environmental cleaning and catering services.

The role of this position is to deliver a high standard of patient support services and environmental cleaning to assist the hospital to meet its clinical, operational business and strategic, legislative, and health care standards and objectives.

Currently this position is required to work on Tuesday & Thursdays (7am – 2.30pm) as a start, though this is subject to increase depending on business needs.

Key Responsibilities

• Previous experience working in private hospitals in a patient care support role.
• Aware of the relevant legislative requirements and governing body reporting responsibilities of hospitals including infection control standards.
• Understanding of the importance of individual, team and company values and behaviours that impact on a positive culture and customer outcomes.
• General experience in food handling and preparation with current food Safety Certificate (or equivalent).
• Previous experience in Hospitality/Cleaning services.

Qualification and Skills

• Demonstrated ability to work independently and complete allocated tasks to a high standard.
• Demonstrate ability to organise their time to meet the clinic while maintaining high standard of cleaning, catering and patient support standards.
• Proven ability to work in a team with strong interpersonal and communication skills
• Commitment to caring about people, doing the right thing and serving their needs.
• You must be eligible to work in Australia – no visa application sponsorship will be undertaken.

Key Points

Western Haematology and Oncology Clinics, West Perth falls under the overarching banner of Cancer Care Associates which has over 230 staff in NSW, QLD and WA.

We encourage work life balance and offer a comprehensive & competitive range of benefits, some of which include:

• You will play a key role in delivering high quality treatment services to the West Perth & neighbouring communities.
• Develop your career within an innovative, patient-focused, rapidly expanding company
• Paid Parental Leave – up to 16 weeks for eligible employees
• 5-weeks annual leave pro-rata

How to apply

If you meet the criteria and are passionate about providing great service to those who need it most, we encourage you to apply. Please submit your cover letter and resume by selecting the APPLY button below. Only shortlisted candidates will be contacted.

In line with the Public Health Order, all Cancer Care Associates employees must be vaccinated against COVID-19. Evidence of vaccination is required prior to appointment.

Cancer Care Associates is committed to equal opportunity employment.