Senior Process Analyst

A leading financial institution is currently searching for a Senior Process Analyst to join their team in an initial 12-month contract opportunity. As the Senior Process Analyst you will be working across multiple project teams managing the process changes to deliver business outcomes.

Role & Responsibilities :

• This role is working within the High Net Worth (HNW) Domain, as a senior process analyst, you will be working across multiple squads managing the process changes to deliver business outcomes.
• You will lead end to end operational process design, update, or reengineer in line with the target state customer experience and Private Wealth Service offering
• Facilitate process mapping workshops - As-Is / To-Be
• You will work with wide range of stakeholders, including operational teams, technical business analysts, SME's, legal and compliance among others to ensure any process changes, re-engineering or design best meet the business and customer outcome.
• You will work with the divisional risk team to ensure all processes have been linked to the required obligations and controls.

To be successful in this role you will have :

• Extensive experience in business analysis and operational process design
• Experience in process mapping in Visio or Signavio
• Ability to interact with a diverse group of stakeholders including executives - in this role you will be working with stakeholders at all levels, both technical and business and different levels of seniority
• Demonstrable stakeholder management and influencing skills
• Broking and / or Wealth Management business knowledge
• Experience working within the Financial Services industry

If this role sounds like something you might be interested in, please APPLY NOW!