Market Insights Manager

Join to apply for the Market Insights Manager role at The Travel Corporation2 days ago Be among the first 25 applicantsJoin to apply for the Market Insights Manager role at The Travel CorporationLocation : Bondi Junction - HybridHelp shape the future of travel with insight that matters.Contiki is built for the curious.

As the world's leading youth travel brand for 18-35s, we're all about creating unforgettable experiences and understanding what makes our audience tick is at the heart of everything we do.That's where you come in.We're looking for a Market Insights Manager who can turn raw data, cultural trends, and traveller behaviours into compelling insights that guide strategy, fuel creativity, and keep Contiki ahead of the curve.This is more than just a research role, it's about storytelling, influence, and vision.

You'll work closely with the Head of Brand and our global Contiki team to represent the voice of the traveller and help shape our brand, marketing, and product strategies.What You'll Be DoingKnow the TravellerTrack how Gen Z travels, dreams, spends, and decides from TikTok trends to booking behavioursMonitor shifts in global youth culture, competitor activity, and broader industry trendsAct as the voice of the traveller in key strategic conversations helping to fuel the engine of product designLead Research & AnalysisOwn and deliver end-to-end qualitative and quantitative research, including surveys, focus groups, journey mapping, and brand trackersAnalyse and distil data into clear, meaningful insightsSpot trends early and translate them into opportunities for brand, product, and marketingPresent insights through reports, decks, and workshops that inspire actionActivate Insights Across the BusinessDevelop customer personas and journey mapsBring research to life through compelling storytelling and visualisationInform creative briefs, CX strategy, and marketing campaigns with clear, actionable directionChampion Cross-Functional CollaborationBe the go-to insights partner across brand, product, content, and digitalRepresent the voice of the traveller in planning and strategic conversationsInfluence business decisions with evidence and empathyTrend Spotting & InnovationMaintain an evolving library of research, trends, and cultural commentaryExplore new research tools, platforms, and methodologiesShare forward-thinking insights that challenge assumptions and expand perspectivesWhat Success Looks LikeA fully functioning insights ecosystem built from the ground up, including tools, dashboards, and reportingA business that moves faster and smarter thanks to proactive insightsCampaigns and products that clearly align with what Gen Z wants not just what we think they wantClear stakeholder confidence in insights and a strong cross-functional partnershipContiki leading youth travel with curiosity, creativity, and cultural relevanceWhat You Bring5+ years of experience in market research, insights, or strategy (ideally in youth-focused, lifestyle or travel industries)Strong background in both quantitative and qualitative methodsExperience launching or managing platforms like Qualtrics, Alchemer, or similarConfidence in turning data into actionable, emotionally resonant insightsAn eye for emerging trends and the ability to translate them into commercial or creative ideasPassion for youth culture, digital innovation, and global travelA collaborative, curious mindset ready to work closely with senior stakeholders across the businessWhy Join Us?Career Growth : Opportunity to lead strategic, high-visibility projects and work closely with senior leaders across global functions.Wellbeing Support : Access to extensive employee assistance and wellbeing programs for you and your family.Travel Discounts : Generous domestic and international travel discounts for you, your family, and friends.Learning & Development : Career development and personal growth opportunities.Love for Travel Benefit : Annual travel credit of $1850 after your first year to use on any core travel brands.Team Engagement : Two team engagement days per year.Volunteer Leave : Two days paid leave per year for volunteer opportunities.Parental Leave : 12 weeks paid parental leave for eligible employees.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing and SalesIndustriesTravel ArrangementsReferrals increase your chances of interviewing at The Travel Corporation by 2xGet notified about new Market Insights Manager jobs in Bondi Junction, New South Wales, Australia.Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 weeks agoMillers Point, New South Wales, Australia 2 days agoCommercial Solutions and Insights ManagerPyrmont, New South Wales, Australia 7 hours agoSurry Hills, New South Wales, Australia 12 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoFirst Line Assurance Insights Senior Manager (12M FTC)Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 7 hours agoSydney, New South Wales, Australia 2 weeks agoAssistant Brand Manager - 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