Desktop Support Engineer

Currently, we are engaged with a leading Gambling / Entertainment organisation operating on a national scale. Due to recent growth, they are now seeking to onboard multiple talented Desktop Support Engineers for contract or permanent positions. These roles can be based in Brisbane, Melbourne, or Sydney.

Responsibilities in this role include :

Providing first-line technical support to end users across Windows and Mac systems

Configuring and deploying hardware and software devices

Resolving technical issues via email, phone, and in person

Maintaining a detailed asset management record database and ensuring devices meet compliance standards

Collaborating with infrastructure and security teams

Assisting with onboarding / offboarding processes and system access provisioning

Escalating unresolved issues to appropriate internal teams when necessary

Qualifications and skills required :

At least 1 year of experience supporting Windows and macOS

Hands-on experience with MDM tools such as Microsoft Intune, SCCM, and JAMF

Strong technical acumen with problem-solving skills

Experience with Office 365, network troubleshooting, and VPN support

Excellent interpersonal skills and ability to work in hybrid, fast-paced environments

Effective verbal and written communication skills for stakeholder engagement

Ability to prioritize tasks and work independently

Industry-related certifications such as MCSA or CCNA are highly regarded.

If you are looking to work for an award-winning brand that supports your growth through mentorship and professional development, look no further.

Apply now to be considered for this opportunity!

Name :

Please include your first and last name.

Email :

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Phone :

Please include your country code.

CV / Resume :

Please attach your updated CV or resume.

Are you currently eligible to work in this country (work permit / visa / citizenship)?

Yes

No

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