Assistant Store Manager - High-End Brand - Castle Hill

About the Company

Our client is a leading luxury lifestyle brand with a strong presence across Australia and New Zeland. Known for their curated, inspiring and timeless collections and commitment to exceptional client experiences, they continue to expand, offering employees the opportunity to build rewarding long‑term careers within a high‑end retail environment.

The Role

As an Assistant Store Manager, you will play a key role in supporting the Store Manager with both leadership and operational responsibilities. You will coach and inspire a high‑performing team, ensure seamless day‑to‑day operations, and contribute directly to sales performance and customer satisfaction. This is a hands‑on leadership role suited to someone who thrives in a dynamic retail setting, balancing team management, sales delivery and operational excellence.

Key Responsibilities

• Lead, coach and motivate a passionate team to achieve sales budgets and KPIs.
• Support recruitment, rostering, training and performance management.
• Deliver an elevated client experience, build CRM, ensuring every interaction reflects luxury service standards.
• Oversee store presentation, stock control, ticketing and operational processes.
• Manage end‑of‑day reconciliation and reporting in line with company procedures.
• Assist in coordinating store events and client engagement initiatives.

What You’ll Bring

What’s on Offer

How to Apply

Click APPLY now or contact Michaela at michaelal@charterhouse.com.au for a confidential discussion.

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