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Business Analyst

Business Analyst

AzooaCanberra, ACT, Australia
30+ days ago
Job description

Business Analyst

Hybrid role based in Canberra or Brisbane

Overview

Azooa is a digital innovator delivering outcomes for the Federal Government. We are seeking Expressions of Interest from experienced Senior Business Analysts for a contract in the public sector to support a transformation project and the implementation of a new Program and Project Management and Reporting Tool (PPMRT) within the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts.

Responsibilities

  • Conduct detailed discovery, stakeholder engagement, business analysis, process mapping, feasibility assessment, and solution recommendations.
  • Lead or support stakeholder workshops, document current and future-state workflows, and prepare artefacts shaping the Department’s long-term project reporting capability.
  • Conduct research to assess current program and project delivery models; review and analyse existing project management processes, frameworks, and reporting mechanisms.
  • Document current vs future-state workflows to inform system design and change planning.
  • Create a comprehensive Business Requirements Document (BRD) covering functional and non-functional needs.
  • Engage with stakeholders across project managers, business owners, executives, and tech teams; facilitate clear communication between business and technical groups.
  • Align requirements with project delivery scope and contribute to the Project Management Plan (PMP).
  • Evaluate internal systems, including potential hybrid solutions and off-the-shelf PPMRTs; assess adaptability of similar systems used in other government departments.
  • Develop a Recommendation Report detailing options, risks, dependencies, and system fit; support change management through artefact development and stakeholder planning.
  • Produce Detailed Discovery Reports, BRDs, Initiative Reporting Assessments, and Comparative Reviews of other PPMRTs.
  • Support delivery of clear, concise artefacts such as user stories, acceptance criteria, and documentation; ensure effective collaboration across business and technical domains.

Essential Skills and SFIA Criteria

  • Lead modelling across business functions
  • Select and apply appropriate modelling techniques
  • Communicate modelling results to stakeholders
  • Business Process Improvement – Level 5
  • Manage execution of improvements; identify efficiencies through automation; recommend and implement new approaches
  • Business Situation Analysis – Level 5
  • Plan and manage investigations in complex, ambiguous contexts; provide expert advice on analysis methods; gain buy-in from stakeholders at all levels; interpret client needs and gather key data; deliver expert analysis and practical solutions; work closely with business and technical teams
  • Feasibility Assessment – Level 4
  • Shortlist and assess solution options; support business case development with cost / benefit and risk analysis
  • Requirements Definition and Management – Level 5
  • Manage changes and stakeholder conflicts
  • Methods and Tools – Level 4
  • Tailor and improve use of frameworks and methodologies; support adoption across teams
  • Stakeholder Relationship Management – Level 5
  • Translate engagement strategies into action; act as central point of contact for key groups
  • Exceptional written and verbal communication; analytical and solution-oriented mindset; strong process mapping and workflow analysis skills
  • Experience with documentation : user stories, acceptance criteria, artefact development; familiarity with APIs and systems integration
  • About the Department & CaPMO

    The Change and Project Management Office (CaPMO) supports capability uplift within the Department by providing guidance, structure, training and project delivery support. This project is a cornerstone for how the Department will manage, report, and govern complex initiatives moving forward.

    About the Project

    The Department is implementing a new off-the-shelf Program and Project Management and Reporting Tool (PPMRT) . The tool must align with diverse project delivery needs, improve strategic and operational decision-making, and replace or enhance existing internal systems. A comprehensive discovery and planning phase will guide design and implementation.

    How to Apply

    Ready to express interest? Apply now via LinkedIn Easy Apply. We’ll be reviewing CVs and rates shortly; early submission is encouraged. No lengthy forms. No unnecessary admin. Just click Easy Apply, and we’ll handle the rest.

    Why Federal Candidates Choose Azooa

    Azooa isn’t just a vendor — we’re partners in delivery. We work exclusively with Australian-based professionals, champion digital capability uplift across the public sector, understand procurement, clearance, and contracting processes, and provide real projects with real impact.

    Follow our page to see more roles like this : Azooa LinkedIn. Learn more about our mission : azooa.com.au

    Let’s deliver digital change — the right way.

    Note : This listing omits extraneous site notices and tracks job posting metadata to focus on the role itself.

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    Analyst • Canberra, ACT, Australia

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