Service Advisor

A very rare opportunity exists for a Service Advisor to join our team at Prestige Automotive Group in Southport.

With a focus on customer service excellence and working well within a close-knit and highly professional dealership team, we seek the services of a proactive individual, passionate about the luxury automotive industry.

As part of a dedicated team, you will be responsible for helping to meet and exceed the expectations of our customers.

Responsibilities

• Managing the end-to-end customer experience, ensuring the highest levels of customer satisfaction are always upheld.
• Coordinating service department and loan car bookings in a timely and accurate manner.
• Recommending and selling necessary products and services to the customer.
• Working collaboratively and efficiently with all departments of the dealership including Sales, Parts, Bodyshop, Customer Relations and Marketing.
• Be customer focused and able to establish and develop long-term customer relationships.
• Excellent communication and negotiation skills; both written and verbal.
• Ability to work well within a small team.
• Honest and reliable.
• Ability to solve problems, prioritise work tasks, meet deadlines and remain calm under pressure.
• Positive attitude towards increasing performance through continual improvement.
• The opportunity to work for a highly regarded, progressive dealer group.
• Factory training and professional development.

A highly competitive package based on experience and qualifications.

If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service then Prestige Automotive Group is for you.

Seniority level

Employment type

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