Business Support Officer City Operations

Located 20km west of Sydney on Dharug country with a population of over 245000 residents Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes programs and services to innovate inspire and deliver change for the community we represent and has worked hard to fulfil its communitys vision for Cumberland as a place where anyone can feel welcome belong and succeed.

ABOUT THE OPPORTUNITY

We have an exciting opportunity for a Business Support Officer - City Operations to join our City Services Directorate. You will be responsible for providing a full range of timely confidential administrative and executive support and related services to the Executive Manager City Operations.

This role will liaise with internal and external customers including residents businesses and the public whilst providing effective diary management by prioritising and organising meetings with stakeholders. You will have the opportunity to prepare correspondence and reports research information preparation of presentations and letter writing in an efficient manner utilising your excellent communication skills.

The successful applicant will require:

• Relevant qualifications and/or demonstrated experience in an administrative support position
• Experience in providing support and assistance to senior level staff including the provision of confidential administrative support at all times
• Excellent written and oral communication and interpersonal skills
• High-level computer skills in Microsoft Office
• Ability to work on multiple tasks identify priorities meet deadlines and manage projects efficiently and effectively
• Previous experience in meeting procedures and processes
• Ability to handle challenges and utilise problem solving skills
• Ability and willingness to work flexibly in a team environment
• Strong organisational and judgement skills with the capacity to successfully manage competing priorities

Download the position description herefor more information.

About this role:

• Permanent full-time position
• 70 hour fortnight
• Access to Councils 9 day fortnight Accrued Day Off (ADO) arrangement
• Located at Councils Auburn and Guildford Depots with occasional travel required across Council worksites and may be required to work across any of Councils work locations

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 10 of the Cumberland Salary Structure with a salary range of $1631.25 to $1875.94 per week plus 12% superannuation
• The commencing salary will be negotiated taking into consideration the successful applicants qualifications skills and experience related to the role

What youll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Councils Health Monitoring Procedure as required.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave15 dayspersonal leave per year parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning paid leave to undertake annual skin checks COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Councils Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people and fully supports the aims and objectives of NSW Child Protection Legislation and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application if required and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process please contact the hiring manager during the application process.

ENQUIRIES

ContactWarrick Hay Executive Manager - City Operationsonor for further information.

Closing date: 11:59pm Wednesday 10 December 2025

HOW TO APPLY

To submit your application for this position please complete the questionnaire. Youll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.