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Head of Business Intelligence & Automation
Head of Business Intelligence & AutomationDaily Mentor • Australia
Head of Business Intelligence & Automation

Head of Business Intelligence & Automation

Daily Mentor • Australia
4 days ago
Job description

Daily Mentor is a leading ecommerce coaching business that has had 1,000+ founders get real-time, tailored mentoring through 1 : 1 sessions from some of the top coaches in the world.

The Mission :

Build the “Revenue OS” that runs the business : clean data, reliable automations, and dashboards everyone trusts. This role connects payments → customer status → access → lifecycle emails so the team isn’t stuck doing manual work or guessing what’s happening.

What you’ll do

  • Build a simple, reliable “who is paid + who should have access” system (and keep it true)
  • Automate the key flows across our tools (payments, CRM, email, community / LMS, scheduling)
  • Set up a strong failed-payment process (retries, grace period, clear handoff to the team when needed)
  • Create dashboards + weekly reporting for revenue, retention, cohorts, and funnel performance
  • Add monitoring + alerts so issues are caught early (and are easy to fix)

What success looks like in the first 90 days

  • Leadership has 1–2 dashboards they actually believe
  • Access is granted / removed automatically based on payment status (with a sensible grace policy)
  • Manual ops work drops materially (measured in hours / week)
  • Everyone uses the same definitions for key numbers (revenue, active customers, refunds, etc.)
  • What we’re looking for

  • You’ve built real integrations before (APIs, webhooks, auth, rate limits)
  • You understand AI and how to integrate with above integrations
  • You can ship production code (Node or Python) and you’re happy being hands-on
  • You’re strong with data basics (SQL, joining systems, QA / reconciliation)
  • You know automation tools (Zapier / Make / etc.) but don’t rely on them for everything
  • You think in “what happens when it breaks?” (retries, duplicates, backfills, logs, alerts)
  • Nice to have

  • Stripe / billing experience (disputes / chargebacks)
  • Worked in online education / coaching, subscriptions, or high-volume ecommerce
  • Experience with BI tools / warehouses (any modern setup)
  • #J-18808-Ljbffr

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    Head of Business Intelligence Automation • Australia

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