Call Dispatcher / Customer Service Representative
VentiaVIC, Melbourne, Melbourne - Inner EastWe are seeking expressions of interest for our Ventia Operations Centre (VOC) to support our rapid growth. We are seeking vibrant and highly engaged individuals who are inspired by customer excellence and quality outcomes.
Our 24 / 7 centre is located in our brand-new offices in Cremorne, in the heart of Richmond, Melbourne . We also have positions currently based out of our Mitcham Depot with expectation to move to Cremorne later in the year.
The Ventia Operations Centre , we work closely with a diverse range of customers who are active participants of several front-line public services and sectors across Australia & New Zealand.
We are seeking applicants for the following roles :
- Dispatch Operators (12 Hour Shifts, 24 / 7 365 Rotating Roster 4 on 5 off) Located in Cremorne
- Dispatch Operators (12 Hour Shifts, Day Roster 4 on 5 off) Located in Mitcham
What is on offer :
Provide high-quality customer service by telephone and email. Calls will range in complexity but predominantly be taking requests for maintenance work and following a process to create & dispatch work order requests.
You can expect to :
What you bring to the role;
Diversity
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, Māori and Pasifika people, LGTBQI+, Women, Veterans and spouses and people with disabilities.
How to Apply
Click the apply now and you will be redirected to our careers page to register your details.
Position Reference Number : 157346
We are seeking expressions of interest for our Ventia Operations Centre (VOC) to support our rapid growth. We are seeking vibrant and highly engaged individuals who are inspired by customer excellence and quality outcomes.
Our 24 / 7 centre is located in our brand-new offices in Cremorne, in the heart of Richmond, Melbourne . We also have positions currently based out of our Mitcham Depot with expectation to move to Cremorne later in the year.
The Ventia Operations Centre , we work closely with a diverse range of customers who are active participants of several front-line public services and sectors across Australia & New Zealand.
We are seeking applicants for the following roles :
What is on offer :
Provide high-quality customer service by telephone and email. Calls will range in complexity but predominantly be taking requests for maintenance work and following a process to create & dispatch work order requests.
You can expect to :
What you bring to the role;
Diversity
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, Māori and Pasifika people, LGTBQI+, Women, Veterans and spouses and people with disabilities.
How to Apply
Click the apply now and you will be redirected to our careers page to register your details.
Position Reference Number : 157346