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Client Trainer

CircanaMelbourne, VIC , AU

16 days ago

Job description

Let’s be unstoppable together!

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity,equity,and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at .

So, why Circana?

We’re progressive, inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including;

Flexibility with the hours you work, and where you work them
Employee training and continuous development programs
Up to 5 weeks annual leave and holiday buy back scheme
16 weeks paid parental leave
Birthday leave
Summer half days
Me” Days (4 per year!)
Cultural swap days

As a Client Trainer, you will deliver live training courses for the client-base and internal colleagues. In addition, you will partner closely with stakeholders to develop, design, and deploy a data use case / case study program across the organization and client base. You will be responsible for developing the training tools that support the use of our data to derive the biggest impact from our solutions and data.

This is a permanent full time role based in Australia with remote working arrangements available. Your day to day will be quite varied however key responsibilities include :

Train and demonstrate expert knowledge of point-of-sale, consumer, and retailer specific data in conjunction with accessing data in cutting-edge technology systems.

Deliver training courses that employ adult learning principles and a variety of effective training techniques via a live virtual setting, with some in-person exceptions.

Collaborate in the development of business case study trainings that focus on practical application of the story behind the data and how clients should use it.

Stay informed of industry / vertical trends on how best to generate insights and actionable recommendations.

Develop a clear understanding of Circana products and solutions and convey their benefit to client stakeholders and system users through use case development and training sessions.

Think strategically to generate new ideas, activities, and case studies that enhance our learning programs.

Participate in cross-functional activities such as UAT to provide feedback to product management for the next generation of technology product release.

Coordinate training as part of a global team focused on bringing training and new products to your region.

Drive high customer satisfaction and serve as a client advocate for new Circana technology.

We’re looking for :

3+ years of business-to-business experience with consumer-packaged goods, retail, software, or technical training experience.

Experience in integrating AI tools and technologies into training programs to enhance learning outcomes, streamline content delivery, and support personalized learning experiences.

Previous training experience using virtual delivery preferred.

Strong ability to synthesize data into insights.

Proven ability / experience translating complex, technical concepts into an easy to understand and digestible format.

Flexible in adapting to change or redirection.

Strong presentation skills. Excellent written, oral & interpersonal skills.

Flexibility to cover trainings and meetings across global time zones as needed.

Interested?

We would LOVE to hear from you. Please apply online with your CV.

If you meet some but not all of the above requirements, we encourage you to submit your application.

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Trainer • Melbourne, VIC , AU