Head of Cloud Services

Overview

Brennan Sydney, New South Wales, Australia

At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and reflect their true interests. Our True Performance System is a way of working engineered to get us closer and deliver better for our customers and their experience of technology.

Why join Brennan. True performance for our customers starts with a true belief in our people. We’ve structured our business to help our teams shine, created a workplace where people of all backgrounds, beliefs and experiences are welcomed, and built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

The role : The position is responsible for leading the practice and the successful delivery of Brennan portfolio of products and services across the business. You will be responsible for the strategy, execution, operational improvements, cost control, supplier management, and ultimately the gross profitability of the practice as well as the employee engagement. The role focuses on driving consistent practices across Service Delivery, supported by the shared PMO, improving project health and efficient outcomes. Another focus is to assist in the development of, and be accountable for, the performance and ongoing management of the Net Promoter Score customer satisfaction framework for the Practice’s customer base.

In The Role You Will Be Responsible For

• Manage the practice’s P&L
• Develop a team of high performing leaders that hit the revenue targets for the year
• Ensure that the Practice’s profitability is protected through overseeing commercial terms, scope and contracts that outline the efficient delivery of Professional Services Engagements.
• Carries out forecasts on capacity over the practices planning or budgeting cycle.
• Continuously improve operations to increase efficiency & profitability through people, tools, & process.
• Support the digital and pre-sales practices for opportunities for your practice.
• Provide Practice Leaders with leadership guidance
• Manage a team of highly skilled resources to deliver strong outcomes for our clients.
• Work with both the SLT and your management team to define the detailed strategy for the Practice
• Attract and retain the right team members

To succeed in this role, you will have the following experience and competencies.

This is an exciting and pivotal role with the opportunity for business and team growth. If this sounds like you, please apply now for immediate consideration.

Note : As part of our hiring process, you will be required to undertake a National Criminal History Check. Brennan is an equal-opportunity employer.

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