Talent.com
Anyway Promotions Pty Ltd
Senior Ticketing ManagerAnyway Promotions Pty Ltd • City of Yarra, City of Melbourne, Victoria, Victoria, Australia
No longer accepting applications
Senior Ticketing Manager

Senior Ticketing Manager

Anyway Promotions Pty Ltd • City of Yarra, City of Melbourne, Victoria, Victoria, Australia
30+ days ago
Job description

As the Senior Ticketing Manager, you will lead the delivery of high-volume, complex ticketing programs across Untitled Group’s live events portfolio. Responsible for translating ticketing strategy into high-quality execution across planning, on-sale, live delivery, forecasting, analysis and post-event reporting, our Senior Ticketing Manager will be a critical leader across the Ticketing function.

Working closely with the Head of Ticketing to drive delivery excellence, continuous improvement and team sustainability, this role will require you to have sound judgement and accountability in a faced paced environment. You’ll be focused on on high-quality results, helping to shape and enhance the overall ticketing function across the business.

Please note, this role requires flexibility including out of business hours work, weekend work and travel, aligned to live event delivery.

About you

What you bring

  • Strong leadership and mentorship capabilities
  • 5+ years of experience in senior ticketing or live event delivery roles.
  • Strong understanding of ticketing systems, access control and onsite operations.
  • Experience working across multiple stakeholder and delivery timelines.
  • Demonstrates sound judgement and accountability in live environments.
  • Highly organised with strong prioritisation skills.
  • Clear, confident communicator across technical and non‑technical audiences.
  • Collaborative, solutions‑focused and delivery‑oriented.
  • Committed to team wellbeing and sustainable delivery practices.

Strengths, skills & attributes

  • Ability to thrive in high-pressure environments.
  • Professional and diplomatic with the ability to balance competing demands.
  • Detail-oriented but adaptable in fast-changing festival environments.
  • Clear and confident communicator (written and verbal).
  • Calm under pressure, solutions-focused, and resilient.

About us

Untitled Group is Australia’s largest independent music and events company, and the team behind festivals including Beyond The Valley, Wildlands, Ability Fest, and Pitch Music & Arts. Beyond our flagship festivals, we also work across artist touring, artist management and operate a booking agency.

Our purpose is to create unforgettable experiences that leave a lasting, positive impact on people’s lives. By joining our team, you’ll play a direct role in bringing that purpose to life.

Based in Cremorne, we’re a professional yet fun-loving crew. Perks include Monday team lunches on our rooftop (a chance to catch up after the weekend), weekly run club, monthly wellness activities (think massages and yoga), and host monthly ‘Yarn Ups’ where we have open conversations exploring a range topics around diversity, inclusion, and social impact.

And of course, you’ll have the opportunity to attend the very festivals and events we create.

Responsibilities

  • You’ll want to raise the bar with this role, be solutions focussed and look for ways to maximise efficiency. We encourage new ideas and innovations.
  • Collaborating with the ticketing team, including workload planning, to ensure smooth daily operations and sustainable workloads.
  • Coaching and providing leadership to junior team members, identifying opportunities for development.
  • Providing key insights, updates and support to the Head of Ticketing, through reliable execution and problem-solving.
  • Managing ticketing delivery and on-sale execution.
  • Leading live event and onsite operational support.
  • Ensuring ticketing delivery is accurate, compliant, scalable and sustainable.
  • Undertaking reporting and analysis, and identifying opportunities for process improvements.
  • Collaborating and problem-solving with internal and external stakeholders.

Untitled Group acknowledges that our office, located in Naarm, is built on the lands of the Wurundjeri peoples of the Kulin Nation. We pay respect to elders past, present and emerging and thank them for their care of the land that continually provides us with many opportunities.

#J-18808-Ljbffr
Create a job alert for this search

Senior Ticketing Manager • City of Yarra, City of Melbourne, Victoria, Victoria, Australia

Similar jobs

We're Taking Off: Join our Aviation Project Management Network

Turner & TownsendMelbourne, AU

We're Taking Off: Join our Aviation Project Management Network.Turner & Townsend is a global professional services company with more than 22,000 people in over 60 countries.We transform real estate... Show more

 • Promoted

Mining IT Services Senior Manager, Client Growth & Delivery

InfosysMelbourne, AU

A global leader in digital services is seeking a Senior Manager to lead an IT services business in the Mining sector in Melbourne or Brisbane.This role involves managing existing clients, acquiring... Show more

 • Promoted

Senior Client Service Manager

Your CreativeMelbourne, AU

Senior Client Services Manager – Maternity Leave Cover (12 month contract).Location: Melbourne, Victoria, Australia | Salary: A$90,000.Hey there! We’re an independent, impact‑led creative agency lo... Show more

 • Promoted

Senior Delivery Manager (SaaS)

TalenzaMelbourne, VIC, AU

Senior Delivery Manager (SaaS).Talenza are partnering with a fast-growing SaaS start-up delivering a cutting-edge booking platform.With a strong client-first mentality and a focus on innovation, th... Show more

Senior Service Delivery Manager

TalentMelbourne, AU

Competitive package and bonus on offer.Must be Australian Citizen to apply.Our client is currently seeking an experienced Service Delivery Manager to establish and lead the delivery, stability, and... Show more

 • Promoted

Senior Service Delivery Manager

PeoplebankMelbourne, AU

Senior Service Delivery Manager.Managed Network Services – We’re seeking a Senior Service Delivery Manager to lead the end‑to‑end delivery of Managed Network Services, including the establishment a... Show more

 • Promoted

Ticketing Manager - Rugby Australia

Sportspeople RecruitmentMelbourne, AU

Ticketing Manager – Rugby Australia.Reporting to the Head of Ticketing, the Ticketing Manager will assist with delivering Rugby Australia’s ticketing program for the Wallabies, Wallaroos and Sevens... Show more

 • Promoted

Senior Tenancy Delivery Manager

Australia Pacific Airports (Melbourne)Melbourne, AU

Deliver new retail experiences at Melbourne Airport by leading end-to-end tenancy projects in a fast-paced, high-profile environment.Melbourne Airport is in the midst of significant investment acro... Show more

 • Promoted

Senior Event Manager: Major Cricket Experiences

Cricket AustraliaMelbourne, AU

Cricket Australia is looking for an Event Manager to join the Events & Operations team.This role involves leading the operational delivery of international cricket matches with a focus on enhancing... Show more

 • Promoted

Senior Manager, Superannuation Offer

VanguardMelbourne, AU

Provide leadership in shaping and delivering Vanguard’s superannuation product offering strategy.This role drives the design, development, and optimisation of complex product streams, ensuring supe... Show more

 • Promoted

Corporate Accounts Manager - Travel & Airlines

MindMerge ConsultingMelbourne, AU

A multinational consulting firm based in Melbourne is seeking an experienced Account Manager for Corporate Sales.The role involves managing and growing corporate accounts, negotiating airfare agree... Show more

 • Promoted

Manager Client Relationships, Melbourne Cricket Ground

UNAVAILABLEMelbourne, AU

Delaware North Australia is hiring a Client Relationship Manager to join our MCG Events team at the iconic Melbourne Cricket Ground (MCG).As a Client Relationship Manager, you will play a key role ... Show more

 • Promoted

Qantas Lounges Melbourne - Lounge Manager

AccorMelbourne Airport, VIC, AU

Accor operates a selection of Qantas Lounges globally, bring our service passion and Heartist values to the aviation industry.Every day we connect with thousands of travellers as they adventure aro... Show more

Delivery Aggregator Manager

Schnitz Franchising PtyWilliamstown, AU

We’re looking for a Delivery Aggregator Manager to own national delivery performance across Uber Eats.In this role, you’ll manage the end‑to‑end relationship, leading joint planning, optimising pro... Show more

 • Promoted

Senior Manager – Transfer Pricing

KPMG, limitedMelbourne, AU

Our Transfer Pricing Services practice is an international team of economists, tax practitioners and analysts helping clients generate tax efficiencies and reduce the risk of challenges from revenu... Show more

 • Promoted

Transfer Pricing Senior Manager

Grant Thornton AustraliaMelbourne, AU

Fully funded gym membership | Health Insurance discounts.Fully funded gym membership | Health Insurance discounts.Grant Thornton Australia is one of the world's leading independently‑owned and mana... Show more

 • Promoted

Senior Manager - Retail Travel Distribution Southbank 2026-05-18

Luxury EscapesMelbourne, AU

We are now looking for a Senior Manager to own and grow Luxury Escapes’ retail distribution channel across Agent Hub, B2B partners and third-party agreements.The focus is simple: drive profitable p... Show more

 • Promoted

Delivery Aggregator Manager

SchnitzWilliamstown, AU

We’re looking for a Delivery Aggregator Manager to own national delivery performance across Uber Eats.In this role, you’ll manage the end‑to‑end relationship, leading joint planning, optimising pro... Show more

 • Promoted

Manager Client Relationships, Melbourne Cricket Ground

Delaware NorthMelbourne, AU

Delaware North Australia is hiring a Client Relationship Manager to join our MCG Events team at the iconic Melbourne Cricket Ground (MCG).As a Client Relationship Manager, you will play a key role ... Show more

 • Promoted

Senior Account Manager – Integrated Campaigns

PublicisgroupeMelbourne, AU

A leading creative agency is seeking a Senior Account Manager in Melbourne to oversee integrated campaigns for a major automotive brand.In this role, you will manage project workflows, coordinate w... Show more