Intensive Family Support Practitioner

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Are you passionate about making a real difference in the lives of vulnerable families? Join our Intensive Family Support team in Ipswich, where your skills and dedication will help create safer, stronger futures for children at risk.

As an Intensive Family Support Practitioner, you’ll work closely with families facing complex challenges, providing compassionate, strengths-based support to help them thrive. Your role will focus on early intervention, driving meaningful, lasting change and reducing contact with the child protection system.

You’ll be part of a supportive, collaborative team committed to empowering families and transforming lives. This is a full-time, permanent role, with part-time options available for the right candidate.

If you’re ready to make a lasting impact, we’d love to hear from you!

Your key responsibilities will be to :

• Support families at risk by providing intensive, strengths-based, and client-centered interventions, including case planning, safety assessments, and informal counselling.
• Engage and build trust with families through home visits, stakeholder meetings, and community partnerships, ensuring access to relevant support services.
• Ensure child safety by proactively identifying risks, responding to concerns, and following Mission Australia’s Child & Youth Safe policies and reporting procedures.
• Collaborate with external services to coordinate holistic support, facilitate group learning sessions, and promote long-term positive change for families.
• Maintain accurate case records by completing assessments, case notes, referrals, and reports in line with policies and best practices.
• Promote continuous improvement by participating in service evaluations, team processes, and community networks to enhance service delivery

Requirements for Success

With an already established career in the child, youth and family sector, you will be passionate about supporting families to strengthen the care of protection of their children. The skills and capabilities you bring include :

• Hold a degree in Social Work, Social Sciences, Psychology or a similar field
• Experience in child protection, youth work, or out-of-home care, with knowledge of Early Intervention principles.
• Strong crisis management and risk assessment skills to ensure child and family safety.
• Ability to engage and build rapport with families from diverse backgrounds, providing effective intervention strategies.
• Proven case management expertise, using a strengths-based, trauma-informed, and family-focused approach.
• Excellent administration, communication, and time management skills to manage caseloads, documentation, and stakeholder collaboration

Please include a cover letter as part of your application outlining your motivation for joining our Intensive Family Support team.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children / vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay )
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

I f you live with disability and require support to submit your application , please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au

Find out more about a career with Mission Australia.

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.