Multi-Hotel Reservations Executive - Hobart-Based

Based at the Mövenpick Hotel Hobart, this multi-hotel role forms part of our Reservations team, supporting multiple hotels across Tasmania, Melbourne and Western Australia.

• Join us, and become a Heartist®

Due to growth within the portfolio, this is a new position within the team, reporting to Portfolio Reservations Manager, you are often the first point of contact for our guests who will :

• Use the hotel systems to process and input all reservation types in an accurate and efficient manner
• Maintain a positive selling approach to maximize yield in both occupancy and rates
• Respond to guest calls according to hotel policy and ensure an outstanding guest experience
• Ensure the arrivals list is checked daily to display the correct rate and market codes
• Ensure accurate data is recorded for all reservations
• Recommend property facilities and assist guests with information and special requests
• Qualifications
• Previous experience in a similar role preferred
• Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team
• Flexibility to work varied shifts, including weekends
• An outcome-driven approach to performance and results
• A natural ability to build and maintain internal and external client relationships
• Prior experience working with Opera Cloud and RESAweb is advantageous
• Additional Information
• Discounts including accommodation and dining from day 1!
• Fantastic learning, development, and career opportunities within Accor.
• Make an impact, grow your career, and be a part of the global hospitality success story.
• Be a part of a dynamic hotel environment with a supportive and fun team
• Please note, that you will require full working rights in Australia to be eligible for this position._