Warranty ClerkService Representative

Vic Park City is seeking a highly organised & motivated Warranty Clerk / Service Representative for our high volume process driven Service Department in Victoria Park!

Vic Park Cityhas a new exciting opportunity for an organised motivatedAutomotiveWarranty Clerk / Service Representativewithin a successful supportive service department where professional service & timely efficient processes are the key elements for our very busy department. This role is hybrid all-rounder position that primarily focuses on operating as a Warranty Clerk while also serving customers in the front counter and interpreting parts for vehicles.

ROLE

• Serving Customers at the front counter while also assisting them on the phone.
• Costing of customers with new and used vehicle job cards.
• Coordinating recon jobs through the workshop.
• Coordinating used and new vehicle delivery processes
• Parts receipting maintenance and ordering of parts.
• Sublet receipting
• Processing all warranty & good-will claims in a timely manner
• Completingwarranty claims to manufacturer guidelines
• Maintainingwarranty storage of return parts and return all requested parts
• Keeping and maintaining a warranty claim register
• Filingall warranty Repair Orders as well as all correspondence service letters technical bulletins and standard repair time guides
• Discussing policy write offs with Service Manager
• Maintaining clear direction on factory policy decisions
• Establishing & maintaining positive relationships with manufacture representative.
• Liaising with internal and external stakeholders to ensure correct reports processes claims returns receipting payments are adhered to.

YOU

Whats in it for YOU

If you feel you have the essential skills and positive attributes to excel in this position email your resume by clicking Apply Now

Please note : Autoleague is an Equal Opportunity Employer that embraces and values equality cultural diversity and inclusion.

All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

Required Experience :

Unclear Seniority

Key Skills

Bidding,Apprentice,Bricklayer,Airport,Jni,Airlines

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 70000 - 80000