Client Care Representative | Clinical Administration - Full-Time or Part-Time

Client Care Representative | Clinical Administration - Full-Time or Part-Time

Love interacting with people and providing 5-star customer service?

Want to make a difference in people’s lives?

Looking for a role with purpose and potential?

We have an exciting opportunity for a dedicated and hands‑on customer service / admin professional at our hearing clinic in Mount Barker (SA) . You will play an important role within our business, providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client‑facing role. Full training and ongoing support provided.

This is a permanent position, working full‑time or part‑time with a fixed roster between Monday and Friday (9 : 00 am – 5 : 00 pm).

Who are we? Connect Hearing is a leading provider of hearing health‑care services with a network of 180+ clinics nationwide. We exist to make a positive difference in our clients’ lives through better hearing. We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries worldwide.

What will you be doing?

• Welcoming our clients and managing their experience for optimal outcomes
• Scheduling and confirming appointments for our clients
• Providing administrative support to our Clinician
• Efficiently managing the day‑to‑day operations of our clinics, including opening and closing procedures
• Managing the clinic phone line and shared e‑mail inbox
• Billing our clients correctly and taking a range of payments
• Learning and competently using a range of software and applications

What do you need to be successful in this role?

What's in it for you?

Sounds interesting? If you feel that this opportunity is right for you, we would love to hear from you!

Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Seniority level

Employment type

Job function

Job Location : Mount Barker, South Australia

#J-18808-Ljbffr