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Community Ambassador
Community AmbassadorJLL • Council of the City of Sydney, New South Wales, Australia
No longer accepting applications
Community Ambassador

Community Ambassador

JLL • Council of the City of Sydney, New South Wales, Australia
30+ days ago
Job description

About the role

We're seeking a Community Ambassador to deliver exceptional concierge‑style experiences onsite for our multinational alcoholic beverage client. As the vital first impression and go‑to problem‑sourcer, you’ll master everything from access control and meeting room coordination to mail management and event support. Transform everyday workplace interactions into memorable experiences through face‑to‑face service.

Responsibilities

  • Serve as the primary point of contact for all employees while building and maintaining relationships with all stakeholders
  • Conduct building orientations for new starters and provide remote support to regional offices
  • Manage meeting room bookings and set‑ups
  • Provide comprehensive reception services including visitor management and correspondence handling
  • Oversee daily mail operations, package management and office inventory
  • Coordinate vendor relationships, work orders and service provider for maintenance, cleaning and office operations
  • Act as key liaison for all catering and event related queries
  • Support HR processes for onboarding, assist with fleet management, off‑site storage and mobile phone administrations
  • Ensure office safety

Qualifications

  • Prior customer service experience in hospitality, retail, or similar client‑facing industries
  • Excellent verbal communication and telephone etiquette
  • Expert multitasking capabilities with strong prioritisation and scheduling skills
  • Fast learner with genuine eagerness to develop and grow
  • What you can expect from us

    As an organisation, we celebrate diversity and proactively support the needs that differences bring. JLL is committed to equal opportunity and building an inclusive workplace. We support applications from all under‑represented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all ages, religions, and races. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

    Location

    On‑site – Sydney, NSW

    Apply today

    Apply today, quoting job reference number ECREQ451890

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    Community Ambassador • Council of the City of Sydney, New South Wales, Australia

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