Night Audit Lead — Part-Time Front Office

The Capitol Hotel is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT :

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

About the Role :

The Front Office Team Leader plays a key role in ensuring the smooth daily operation of the Front Office at The Capitol Hotel. You will support the team in delivering warm, efficient, and professional service while maintaining brand standards and contributing to overall guest satisfaction. The role includes leading and training the Front Office team, coordinating with other departments, and ensuring all front-office processes run accurately and effectively.

Key Responsibilities

Lead and support the Front Office team to maintain service standards

Communicate effectively with Reservations, Sales, and Housekeeping to ensure smooth operations

Handle guest issues professionally and ensure appropriate follow-up

Manage reservations, room allocations, arrivals, departures, and daily system accuracy

Oversee cash handling, floats, credit limits, and guest ledger checks

Complete shift handovers, manage break schedules, and ensure VIP rooms and amenities are prepared

Skills & Experience

Previous Front Office or hotel operations experience, ideally in a supervisory role

Strong communication, leadership, and problem-solving skills

Accuracy in administrative tasks and confidence with hotel systems

Ability to work efficiently in a fast-paced environment

Professional presentation and commitment to exceptional guest service

Benefits & Perks

Incredible team member discounts from your first day on-the-job

50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more

$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more

Awesome winter and summer savings and discounts at Thredbo

Rapid career growth opportunities through our EVT network

Local community involvement, volunteering and charitable giving

Australia and NZ's largest and most diverse experiences company

Join The Capitol Hotel and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

Payroll Processing

Coordinate and oversee the end-to-end payroll processing for all employees in Australia and New Zealand

Ensure accurate calculation of wages, salaries, bonuses, and deductions

Review and approve payroll transactions, including timesheets, leaves, and adjustments

Resolve payroll discrepancies and issues promptly and accurately

Compliance and Regulation

Stay updated on relevant legislation, regulations, and tax laws related to payroll processing in Australia and New Zealand

Ensure compliance with statutory requirements, including taxation, superannuation, and award rates

Liaise with regulatory bodies and auditors as necessary to ensure compliance and resolve any issues

Team Leadership and Development

Lead and develop a team of payroll professionals, including Team Leaders responsible for Australia and New Zealand

Provide training, mentoring, and performance feedback to team members to ensure continuous improvement

Foster a positive and collaborative work environment, promoting teamwork and professional growth

Process Improvement

Identify opportunities to streamline and improve payroll processes, systems, and procedures

Implement best practices and automation tools to enhance efficiency and accuracy in payroll processing

Work closely with cross-functional teams, such as HR and Finance, to integrate payroll systems and data effectively

Reporting and Analysis

Generate and analyze payroll reports to track key metrics, trends, and compliance indicators. Prepare and distribute management reports, including payroll costs, and analytics

Provide insights and recommendations based on payroll data analysis to support strategic decision-making

Manage relationships with payroll service providers, ensuring service level agreements are met

Monitor vendor performance and address any issues or concerns in a timely manner

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