Talent.com
Platform Operations and Community Coordinator

Platform Operations and Community Coordinator

G'day GroupAdelaide, South Australia, Australia
21 days ago
Job description

About Us

G'day Group : Innovating hospitality across 300+ locations. Diverse roles in tech, finance, marketing & more. Dynamic, flexible environment promoting growth and wellbeing. Shape the future of travel! Elevate your career here.

Our Benefits

  • Health & Wellbeing : Flexible work, EAP, discounted health cover, BeWell program.
  • Generous Leave : Parental, volunteer, study leave, plus option to purchase more.
  • Development Focus : Leadership programs, training support, professional memberships.
  • Employee Savings : Discounts on accommodation, experiences, salary packaging.
  • ESG Commitment : Fostering a safe workplace, community support, and environmental protection through a five-year strategy.

Your New Role

This is a hands-on role where you’ll use internal systems and ops tooling to manage site listings, moderate content and support our engaged community. It’s broad, fast-paced, and full of moving parts. You’ll be working across functions, solving problems, and shaping how things work as we grow.

  • Supply Management : Onboard, maintain, and optimize accommodation / experience listings, focusing on quality and discoverability.
  • Partner Collaboration : Work with key supply partners to maintain quality and grow the marketplace.
  • Community Moderation : Manage moderation systems for listings and user-generated content across various channels.
  • Trust & Safety Automation : Collaborate with product and development teams to automate trust and safety workflows.
  • Platform Operations & Strategy : Manage backend operations, drive supply-side strategy, and identify / address gaps to improve overall platform performance.

    • Your Skills and Experience

  • Digital Platform Experience : Previous operations / administration experience in B2B or B2C digital platforms.
  • Community Engagement : Skilled at moderating and engaging with user communities across various platforms.
  • Adaptability : Comfortable working in a fast-paced, ambiguous environment with tight deadlines.
  • Analytical Skills : Strong analytical abilities and experience with platform data, dashboards, and scenario modeling.
  • Proactive & Efficient : Hardworking, curious, and focused on automation opportunities.

    • Join G'day Group

    Disrupt, innovate, and ignite your career!

    Police check & driver's licence required for this role.

    #J-18808-Ljbffr

    Create a job alert for this search

    Operation Coordinator • Adelaide, South Australia, Australia