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Customer Solutions Advisor - Part time - Ultimo

Customer Solutions Advisor - Part time - Ultimo

VodafoneCouncil of the City of Sydney, New South Wales, Australia
10 days ago
Job description

Customer Solutions Advisor - Part time - Ultimo

At Vodafone, you could say we do ‘retail’ a little differently. We are about connecting people. The power of community, and the buzz you get from helping people to connect – this is what drives us to do good work.

Responsibilities

  • You’ll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives.
  • Ensuring customers receive the best value and the best advice.
  • Providing support for troubleshooting any technical queries and helping them confidently use the Vodafone app.
  • Front‑row seat to all the latest devices, accessories and perks including fabulous music events from our partners.
  • Providing the best value solutions for customers to fit their lifestyle.

Qualifications

  • Sprinkling spark of joy and enthusiasm into every customer interaction.
  • Excellent communicator, adaptable, and excited about technology.
  • Keener to learn and keep learning about the latest gadgets and trends.
  • Minimum of 15.25 hours per week over a minimum of 3 shifts.
  • AU / NZ Citizen or Permanent Resident.

    • Benefits

  • Competitive salary with opportunities for uncapped commission on sales.
  • Unlimited calls, texts and data with a SIM plan.
  • Wellbeing support and a range of leave benefits – volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
  • In‑depth training on the latest tech and topics like leadership and coaching.
  • Opportunities to progress into leadership or a head office position through Vodafone’s Future You programs.

    • Employment Details

  • Seniority level : Entry level
  • Employment type : Part‑time
  • Job function : Management and Manufacturing
  • Industry : Telecommunications
  • Location : Ultimo, New South Wales, Australia
  • Minimum commitment : 15.25 hours over a minimum of 3 shifts with flexibility, with option to pick up extra shifts.

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    Customer Advisor • Council of the City of Sydney, New South Wales, Australia

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