Senior Solution Specialist - M365

Senior Solution Specialist - M365

Senior Solution Specialist - M365 plays a key role as a professional services team member of our Microsoft 365 Centre of Excellence. As a member of this team, you will be responsible for designing, building and supporting solutions end to end for our customers. You will troubleshoot technical issues for customers. You will be accountable for delivering a first‑class experience for consumers of our Intelligent Workplace services. You will be responsible for providing guidance, advisory and project delivery to customers using best practice and modern technology approaches. This is an opportunity to work in a fast‑paced, dynamic environment with an enthusiastic team of professionals.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We prefer in‑person collaboration where possible, but also support remote work to promote work / life balance. Applications from all Australian geographies will be considered. This role requires Australian citizenship and eligibility to undertake a Federal Government NV1 Security Clearance.

What You’ll Do

• Analyse business requirements and develop project documentation including solution designs, recommendation reports and systems as‑built.
• Facilitate customer workshops and presentations providing thought leadership.
• Provide technical leadership for customers Microsoft 365 environments and solutions.
• Build and deploy solutions within Microsoft 365 platform, including SharePoint Online, Microsoft Teams, Power Automate and Power Apps.
• Lead and execute Microsoft 365 migration projects, migrating information from legacy systems into SharePoint Online, OneDrive, Microsoft Teams, Power Automate and Power Apps.
• Facilitate training workshops and develop training materials.
• Follow best‑practice methodologies and adhere to recognised ITIL processes (e.g., Change / Release).
• Provide governance and support to customers Microsoft 365 environments.

What You’ll Bring

Required experience :

Nice to have :

Why Join Us

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We maintain a dynamic, agile, small‑business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy. We care about our people and provide a range of perks such as social events, chill‑out spaces, remote working, flexi‑hours and professional development courses. You will have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat‑structured environment.

#J-18808-Ljbffr