Company Description
We are seeking an energetic and enthusiastic Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property. This is a part time role with 2-4 shifts per week working the overnight shift from 11pm - 7am.
Who are We?
Accoris the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.
We're so muchmore than hotels—we're creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Job Description
What will you be doing?
Complete audits of daily revenue and postings, making adjustments where needed
Collate paperwork and reports for finance and management
Provide efficient guest services including check in / out, request handling and providing hotel information
Settle and maintain guest accounts, ensuring cashiering is accurate
Maintain strict security procedures to ensure guest confidentiality and safety
Maintain the hotels standard of professionalism
Be analytical and possess an eye for detail
Assist the Front Office Manager and General Manager in a variety of check and balance procedures
Qualifications
Your Skills and experience include :
Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
Ability to navigate through change and provide quick thinking solutions should problems arise
Clear and confident communication skills – both written and verbal
Knowledge of Microsoft Outlook, Microsoft Office and Opera Cloud
Valid First Aid and RSA or willingness to obtain
Additional Information
What's in it for you
An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
Career mobility opportunities within our International Hotel Group
Global perks in hotels and Accor partners
Fun, supportive, and collaborative working environment
Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note, you will require full working rights in Australia to be eligible for this position.
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Night Manager Sydney • Australia