About the position
Are you a strategic leader with a passion for operational excellence and team empowerment? We’re looking for an experienced Business Services Manager to play a pivotal role in shaping the success of our Faculty of Health Sciences and Medicine across five locations. This is more than just a management role — it’s a chance to :
- Lead and inspire a skilled team of professional staff, cultivating a collaborative, solutions-focused culture that thrives on continuous improvement and innovation.
- Elevate service delivery and drive operational excellence
- Use your expertise to influence decision-making and support our strategy
Join Australia’s top university for teaching
and enjoy staff benefits including :Free staff car parking36.75 hour standard work weekAccess to flexible work / work from home arrangements#Up to 18 / 26 weeks of parental leave#Generous salary packaging options for FBT and Non-FBT items#17.5% of base salary leave loadingStaff wellbeing programFree & Confidential Employee Assistance Program available for all staffStudy assistance for staff and dependents#Corporate health and finance discountsOnsite Medical Centre and Counselling ServicesOnsite Sports Centre including gym, fitness classes and pool#We are seeking a dynamic and experienced Business Services Manager to join our Faculty of Health Sciences and Medicine. This role is pivotal in providing high-level operational advice and support to the Faculty Business Director and senior staff, ensuring effective resource management, service delivery, and governance across our five locations. You will :
Lead and mentor a team across financial services, HR, executive support, and office operations.Drive business improvement projects that streamline services and improve outcomes.Build strong partnerships with internal and external stakeholders to support strategic initiatives.Manage contracts, agreements, and compliance with a keen eye for detail and quality.Implement operational plans that align with Faculty goals and university-wide strategies.Implement and manage Faculty strategic and operational plans.About the person
We are seeking someone who’s not just experienced, but strategic, proactive, and people-focused — someone who thrives in a dynamic environment and leads with confidence.
Essential Criteria :
A relevant degree or equivalent professional experience of at least 5 years in a senior operational or administrative role.Demonstrated success leading high-performing teams across multiple sites.Strong financial acumen and experience with HR and service contract management.Change management and process improvement skills with a results-driven mindset.Outstanding communication and stakeholder engagement abilities.Desirable Criteria :
Qualifications in business, finance, or related disciplines.Experience in higher education or healthcare environments.Knowledge of Agile or LEAN methodologies.Familiarity with Microsoft 365, including SharePoint, Power BI, and Power Automate.Salary details
The salary for the position commences at $109,525.60 per annum, plus 12% superannuation.
