Loan Services Officer | Retail Settlements

Loan Services Officer | Retail Settlements

Applications Close : December 1st, please apply quickly as we would love to have you onboarded before Christmas.

At Bendigo Bank, we're committed to providing exceptional service and support to our customers. Our Operations, Processing & Servicing (OPS) team plays a crucial role in achieving this goal by ensuring the smooth and efficient delivery of our products and services. As a Loan Services Officer within the Retail Settlements team, you'll be a key contributor to this success, directly impacting the financial journeys of our customers. You'll work collaboratively with internal and external stakeholders to process loan settlements accurately and efficiently, ensuring a seamless experience for everyone involved.

Your work will be vital to the success of our retail lending operations. You will be responsible for the accurate and timely processing of loan settlements, working closely with solicitors, other financial institutions, and internal teams. You'll play a critical role in ensuring that our customers receive their funds promptly and that all necessary documentation is correctly completed and filed.

Key Responsibilities :

• Efficiently process loan settlements : collaborate with solicitors, financial institutions, and agents to finalize loan settlements, ensuring timely and accurate funding.
• Manage security documentation : maintain meticulous records of security documents and assets, ensuring compliance with all relevant regulations and internal procedures.
• Master our internal systems : become proficient in using our internal systems to efficiently process financial transactions and generate electronic registration instruments. Full training will be provided.

To succeed in this role, we'd love you to have :

We offer flexible work options that put our people first and a hybrid model of minimum 60% (3 days a week) on‑site attendance.

This is a Full‑time, 12‑Month Contract available, based at any of our head office locations (Ideally Bendigo, Adelaide or Melbourne).

Why work for us?

With over 2.9 million customers, we are one of Australia’s largest retail banks with a vision and purpose to feed into the prosperity of our customers and communities, not off it. In fact, $366 million have been put back into communities nationwide. We developed Up, Australia’s first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australia’s most trusted brands, and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustments to accommodate an illness, injury or disability to equitably participate in the selection process.

Our perks and benefits include ongoing development opportunities with a potential for education fee reimbursement, access to a comprehensive employee assistance program, flexible work arrangements, and a culture that values work‑life balance.

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