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Customer Care Coordinator

Customer Care Coordinator

MAYDAY Recruitment GroupBowen Hills, QLD, AU
30+ days ago
Job description

MAYDAY Recruitment is thrilled to partner with a true leader in the medical field to find a passionate Customer Care Coordinator. This is your chance to join a dynamic, supportive team that values excellence, innovation, and genuine care for their customers.

Why you’ll love this role :

  • Permanent contract
  • $66k + Super
  • Work in modern offices in Bowen Hills, Brisbane with onsite parking!
  • Enjoy flexibility - work from home up to 2 days per week!
  • Learn from an inspiring leader and a team that genuinely wants to see you grow
  • Play a key role in a business that makes a real difference in people's lives
  • 2 x Paid recharge days per year!

What you’ll be doing :

Delivering exceptional support and advice to customers via phone, email, and SMS

Responding promptly and professionally to all enquiries

Providing proactive solutions to boost customer satisfaction

  • Accurately logging enquiries
  • Processing high volume sales orders using SAP and Zendesk
  • Managing transactions from start to finish, ensuring seamless revenue recognition

    Coordinating with the warehouse to meet delivery deadlines and delight customers

    Following up on outstanding invoices and managing backorders

    Collaborating closely with other departments to ensure smooth operations

    Maintaining precise records and ensuring compliance with quality standards and OHS policies

    What we’re looking for :

  • Impeccable and proven attention to detail
  • Strong written and verbal communication skills
  • Experience in supply chain or order management (SAP experience is a big plus!)
  • Ability to juggle multiple tasks while keeping accuracy top of mind
  • Must be tech-savvy having the ability to pick up systems quickly (experience using SAP or Zendesk highly regarded)
  • Must bring a positive, can-do attitude!
  • If you’re a dedicated, detail-oriented professional ready to take the next step in your career, we want to hear from you!

    Apply today and become a crucial part of a team that truly cares.

    Reference number : 13083

    Profession : Admin / Secretarial / Office SupportAdministrative Assistants

    Company : MAYDAY Recruitment

    Date posted : 29th Oct, 2025

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    Care Coordinator • Bowen Hills, QLD, AU