Professional Services & Technical Sales, APAC

Professional Services & Technical Sales, APAC

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i2 Group, a Harris Computer company, is hiring for Professional Services & Technical Sales Specialist. This permanent role will be performed on a remote basis, but the role will involve regular travel to customer sites and corporate events, both within Australia and internationally, as required by project and business needs.

As a Product Specialist, this professional will review, examine, and promote the current product features and its ability to support the strategic targets of the business. This may also include coordinating and supporting clients throughout the software implementation process. They will possess excellent organizational, communication, and interpersonal skills. There may be some travel required for the role.

About the Role

You’ll join i2’s Professional Services team, working directly with clients or alongside partners to deploy, configure and optimise i2 intelligence analysis platforms across the full product lifecycle—from architectural design and implementation planning to training handover and long‑term optimisation. You’ll bring deep domain and technical expertise to every stage of deployment, acting as a trusted extension of the client team to deliver impactful solutions, drive adoption and enable analysts to extract meaningful intelligence from complex datasets.

Key Responsibilities

Solution Architecture & Implementation

• Collaborate with clients to design bespoke implementation strategies, including planning, deployment, upgrades, data migrations, and performance tuning.

Platform Customisation & Integration

Client Engagement & Requirements Management

Performance Review & System Optimisation

Knowledge Transfer & Training Support

Pre‑Sales & Partner Enablement

Consulting Experience

Required Skills & Experience

Technical Proficiency

Analysis & Configuration Expertise

Containerisation & Cloud Deployment

Communication & Stakeholder Management

Problem‑Solving & Process Orientation

Qualifications

Personal Attributes

About I2

Our intelligence analysis software tools help analysts and investigators transform data in real‑time, enabling customers to detect, disrupt and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defence, fraud and financial crimes. Learn more at : https : / / i2group.com

As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.

Benefits

Harris offers an extremely competitive employee benefits programme. 10 personal days leave entitlement are granted as well as 20 days holiday plus public holidays. Private healthcare and dental care once probation has been passed. Lifestyle rewards contribution.

Supporting your application

Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and / or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.

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