Identified Position : Trainee Business Support and Customer Relations Officer(Aboriginal / Torres[...]

Identified Position : Trainee Business Support and Customer Relations Officer (Aboriginal / Torres Strait Islander)

Join to apply for the Identified Position : Trainee Business Support and Customer Relations Officer (Aboriginal / Torres Strait Islander) role at Cessnock City Council .

Have you completed Year 10 (from 2022 onwards) and are at least 16 years old? Ready to launch your career in local government?

Responsibilities

In this traineeship you will gain valuable administration skills, assisting with enquiries and requests from internal and external customers, building a strong foundation for a successful administrative career.

You will gain practical on-the-job experience while obtaining tertiary qualifications, completing a Certificate IV in Business Administration.

Qualifications

• Aboriginal and / or Torres Strait Islander descent and identifies as an Aboriginal and / or Torres Strait Islander person and is accepted as such by the Aboriginal and / or Torres Strait Islander community;
• Completed year 10 certificate from 2022 and are 16 years or older;
• Ability to undertake a Certificate IV in Business;
• Demonstrated ability in the use of Microsoft Office, email and internet;
• Demonstrated ability to communicate effectively both verbally and in writing;
• Demonstrated positive attitude to teamwork; willingness to learn and demonstrated initiative;
• Demonstrated commitment to providing good customer service.

This position is identified for Aboriginal and / or Torres Strait Islander people and exemption is claimed under 14d of the Anti-Discrimination Act 1977. Applicants must also meet the selection criteria for the position.

Remuneration

Hourly rate as per the Local Government (State) Award plus superannuation.

Benefits

Application Details

Applications Close : Thursday 13 November 2025 at 11.30pm.

To find out more about this exciting opportunity : Position Description.

Please ensure you complete the online application and submit detailed responses to the selection criteria, demonstrating your interest and commitment in the traineeship.

Pre-Employment Screening : If you are selected, you will be required to undertake a medical assessment (including drug and alcohol testing) and other pre‑employment checks such as references, employment history checks, working with children checks or a criminal record check.

Contact : Merleah Scroggy, Team Leader Customer Relations on .

You must have the right to live and work in Australia to apply for this position.

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