Administration Clerk

About CMV Truck Centre

CMV Truck Centre is a large on highway Truck Dealership based at Cavan in modern premises. Kenworth trucks have dominated the heavy duty truck market in Australia for many years and are the market leading brand. DAF is a modern technologically advanced European truck, manufactured by Paccar, who are the parent company of Kenworth trucks.

We are part of the CMV Group, a South Australian family-owned business which has been operating for over 90 years and now employs over 2,000 employees across South Australia and Victoria.

About the Role

This is your chance to become part of a friendly team working to support the operations of a busy truck service department. We are seeking to appoint an outstanding Service Administration Assistant who is reliable and displays a can-do attitude. This position will report to the Service Administration Manager and be responsible for providing sound administration support to the service department.

Duties & responsibilities include

• Fully pre-cost all repair orders
• Answer telephone promptly, screen and direct calls in a professional manner
• Provide general administrative and clerical support
• Produce accurate invoices in a timely manner ensuring clear explanation of works completed
• Ensure accuracy of customer, vehicle and billing details
• Detail recommendations for further repair works and / or wear reports
• Cost all warranty jobs daily and communicate with the Assistant Service Manager accordingly
• Provide support to all technicians to ensure service reports provide the required explanations of repair work completed as per manufacturers guidelines

Skills & Experience