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Community and Accounts Manager
Community and Accounts ManagerInvestible • Council of the City of Sydney, NSW, Australia
Community and Accounts Manager

Community and Accounts Manager

Investible • Council of the City of Sydney, NSW, Australia
15 days ago
Job description

Community and Accounts Manager – Investible

Join to apply for the Community and Accounts Manager role at Investible .

About Greenhouse

Greenhouse is a purpose‑driven climate tech hub that exists to accelerate the transition to a sustainable future. We bring together startups, scaleups, researchers, investors, corporates, and government under one roof to supercharge innovation and create meaningful climate impact. As a collaborative ecosystem, we provide our members with the space, connections, and tools to thrive.

About The Role

We’re looking for a warm, organized, and proactive Community & Accounts Manager to be the heartbeat of the Greenhouse. You’ll nurture relationships with members, manage accounts and operations, and help make Greenhouse a thriving home for climate innovators. This role suits someone who enjoys balancing people and process – you’ll be just as comfortable chatting with founders over coffee as you are reconciling memberships or streamlining internal systems.

Key Responsibilities

Community Management

  • Act as the primary point of contact for members ensuring a welcoming, supportive, and professional experience.
  • Manage day‑to‑day member communications, onboarding, and community engagement.
  • Build strong relationships with startups, partners, and event organisers within the Greenhouse network.
  • Coordinate community events, talks, and activations that foster collaboration and connection.
  • Support a positive culture aligned with Greenhouse’s climate and sustainability values.

Accounts & Operations

  • Oversee member accounts, billing, and subscriptions with accuracy and transparency.
  • Manage supplier relationships, invoicing, and general administrative tasks.
  • Maintain CRM and membership systems to ensure accurate records and reporting.
  • Assist with budgeting, expense tracking, and monthly account reconciliations.
  • Support the smooth running of facilities, from office supplies to event space bookings.
  • Collaboration & Growth

  • Work closely with the wider Greenhouse team to deliver exceptional member experiences.
  • Provide insights and feedback to improve systems, community engagement, and retention.
  • Contribute to initiatives that grow the Greenhouse ecosystem and enhance its impact.
  • About You

  • You’re warm, approachable, and thrive on building relationships.
  • You’re highly organized with strong attention to detail and follow‑through.
  • You’re comfortable managing multiple priorities from people to processes.
  • You bring experience in community management, coworking, or account operations.
  • You care deeply about sustainability and want to contribute to meaningful climate solutions.
  • Bonus : You’ve worked with startups, innovation hubs, or membership‑based organisations.
  • Why Join Us?

  • Join a small but mighty team with big ambition and clear purpose.
  • Be part of the burgeoning Australian climate innovation community.
  • Work shoulder‑to‑shoulder with founders, operators, investors, and forward‑thinking businesses across industries.
  • Help shape the story of climate action in Australia through your work.
  • Build your skills in a fast‑growing, dynamic environment.
  • Work from Australia’s largest dedicated climate tech hub, located in the brand‑new Salesforce Tower in Sydney.
  • #J-18808-Ljbffr

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    Community Manager • Council of the City of Sydney, NSW, Australia

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