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Store Consultant

Store Consultant

National StorageCrestmead, Australia
2 days ago
Job description

Since 2000 National Storage has become one of Australias leading selfstorage providers operating 270 centres in Australia and New Zealand. As an ASX 200 company we prioritise our people and customers driving our success.

Its an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all things storage. With a continual growth plan for expanding our portfolio across Australia and New Zealand we are now looking to recruit a PartTime Store Consultant to work atour Crestmead location.

The Role :

Reporting into the Store Manager our Store Consultants are a vital role within our business as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting & varied role of customer service administration and operational tasks.

The required roster for this role will be a 6days a fortnight with the below hours :

Week 1 : Monday Tuesday and Friday 8am5pm

Week 2 : Tuesday Friday 8am5pm and Saturday 9am2pm

Key Responsibilities Include :

  • Working in a customer facing environment to deliver the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
  • Conduct centre tours and walk throughs which showcase our facilities.
  • Focusing on centre presentation maintenance cleanliness and achieving budgeted KPI goals to ensure our centres always represent our high standards.
  • Maintain a safe and secure centre by wearing appropriate safety gear safe use of equipment and following workplace health and safety procedures.
  • Action general administration duties such as customer contracts inventory and insurance claims.

Benefits of Working with Us :

  • Permanent role with an industry leader and ASX 200 listed company.
  • Rotating roster for great worklife balance.
  • Structured training with a continued focus on development.
  • Onsite car park included.
  • Generous company paid parental leave.
  • Discounts on a range of storage services including units and merchandise.
  • Unique wine offers and discounts through our subsidiary company Wine Ark.
  • 24hour wellbeing support for you and your family through our Sonder partnership.
  • Reimbursements for approved wellbeing services under our WellNS Wallet program.
  • Exclusive discounts on a range of leading retailers hotels restaurants and more
  • Ability to earn referral incentives.

    • About You :

  • Strong communication and interpersonal skills with the ability to build relationships with customers and stakeholders.
  • A strong sales and customer service orientation.
  • A passion for delivering exceptional results.
  • You have a motivated proactive and positive attitude.
  • Ability to work well in a team and autonomously.
  • Willingness to learn and grow with the business.
  • Drivers license and car (required).
  • Forklift license (desirable).

    • Please be aware that applicants may need to undergo preemployment checks including reference medical and with consent police background checks. Having a criminal record does not automatically disqualify you from applying; each application will be reviewed individually. Only candidates with the right to work will be considered for this position.

    This role is being filled directly by National Storage so agency submissions will only be considered if requested.

    Required Experience :

    Contract

    Key Skills

    Order Picking,Transportation Management,Inventory Control,Forklift,Taleo,Military Experience,Warehouse Experience,Warehouse Distribution Experience,Hi-Lo Experience,Reach Truck,Logistics,Aviation Experience

    Employment Type : Part-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 30 - 35